iMac 27" i7 and Windows 7 64 Bit HDCP issue

Hi,

I have a LG External Blu Ray Writer connected via USB. When I installed Windows 7 (Bootcamp) 64 Bit, everything appeared to work - mouse, display, sound etc. However, when I attempt to play a Blu Ray I get a HDCP error. It advises me to install a 'BD Advisor' tool that came with my CyberLink Blu Ray Playback software. It tells me that the video card AND display are not HDCP compliant... but why not? Surely they are - the ATI 4850m card should be and the iMac BETTER BE!

I dont want to use Any DVD HD as I should not need to.

These guys got it working on 32 bit Vista:
http://www.cnet.com/8301-18603_1-10381850-73.html

So I guess its a driver issue? Can a driver make a display HDCP complaint? I hope so...

Neil

iMac 27" i7, Mac OS X (10.6.2), Windows 7 64 Bit

Posted on Dec 14, 2009 3:01 AM

Reply
15 replies

Dec 14, 2009 2:49 PM in response to NeilGilroyUK

I got it working. I simply had to downgrade the ATI Catalyst version to 9.7 (its on 9.11 now). Something to do with certified drivers apparently.

All works, just watched a bit of Star Trek 2009 movie. Nice.

I assume you are talking about the external LG BE06LU10? I actually have the newer LG BH08LS20 in a 5.25" caddy which is cheaper (and better) that the older version. I dont know if the fast read/write speeds make much difference via USB but it seems more future proof and cost £35 less than the BE06LU10 can be picked up for in the UK

Dec 14, 2009 11:28 PM in response to Bill Bishop

I did a quick Google search for you and couldn't get a definite answer on the 7600 in the iMac. It seems the desktop card is HDCP compliant, the Mobility version may not be.

Sorry - I suggest a really thorough Google Search - you never know.

I believe that all newer iMacs (Aluminium ones) are HDCP compliant... but to be honest there is so much misinformation about all this stuff that I cannot say for sure. Apologies. Try posting on Macrumors too - they have a iMac forum which is very active.

Dec 30, 2009 11:03 AM in response to garethbarry

Hi,

I am away for XMAS so not in front of my PC but I remember having to 'uninstall' the current driver from Device Manager first. Once uninstalled you will get a really odd looking screen with a VGA type resolution but then you install the new driver then use device manager to update driver.

Sorry for being vague but its standard windows stuff - look up downgrading video drivers in google for more info.

Neil

Mar 6, 2010 5:51 PM in response to NeilGilroyUK

I downgraded und upgraded to all sorts of versions of the ATI driver(always doing an uninstall driver and ticking checkbox to delete files in device manager), and I still can't see my "Up" bluray playing in PowerDVD 😟

The BD advisor from Cyberlink is telling me that the only thing that isn't hdcp-compliant is the display, NOT the graphics card.

Anybody been in the same situation and found a solution? Would be very grateful!

Thx,
Sam

Mar 9, 2010 11:03 AM in response to garethbarry

Hi,
I have the same problem. I spent endless hours with Apple Boot Camp techies and Windows techies as well. None of them could install the latest ATI drivers for my Radeon 4850, using every trick they knew. Finally I spoke to a "manager" in the iMac division who told me that until ATI updated the Boot Camp specific driver I would not be able to update. I was told that when ATI provided Apple with a new driver I'd be notified. Too bad the Boot Camp techies were't made aware of this...it would have saved many hours of frustration! I sent a long email to Apple explaining what happened and suggesting that they make such things known to their customers.
Alan

Apr 7, 2010 6:43 PM in response to NeilGilroyUK

Here is the workaround the OP uses: You need to install Catalyst 9.7 Drivers. However, that's easier said than done. See below for instructions. THIS IS FOR ATI iMac's ONLY!!!!

If you have an nVidia iMac, you can probably download the latest and greatest drivers directly from nVidia - just make sure that you get the laptop variant:
http://www.nvidia.com/Download/index5.aspx?lang=en-us
Select the correct "M" variant, i.e. GeForce 9M series (Notebooks) for a imac with a 9400M nvidia chip.
I have not tested this, so I don't know if it will work, but nVidia directly provides mobile card drivers, while ATI does not.

It's a bit complicated, but it definitely works. If you don't feel comfortable doing this, please don't as it deals with modifying drivers. I am not responsible for any damage you do! This is not supported or endorsed by Apple, ATI, or anybody else. Also, all the driver versions are being recalled from memory, and im 95% sure they are correct, but I may be off by a digit or two.

So basically, the problem is that the drivers that Apple uses for iMac's aren't supporting the full HDCP chain - but the LCD IS HDCP compliant - its merely a driver issue.

Normally, this isn't a problem, as you can just download the latest drivers. But because Apple uses a Mobility ATI chip (not desktop) in the iMac's, and the drivers are actually not updated with the standard ATI Catalyst download (10.3 as of 4-7-10).
So, this means that we are going to have to modify the Catalyst drivers so that our Mobility chipsets CAN be updated. So, here we go.

1) You'll need this this tool to modify the ATI desktop drivers so that they will update the mobility chip in your 27" iMac:
http://www.gamingheaven.net/modtool.php
Please follow the full instructions on the above website, but with these changes:
a) Go to step 2) below instead of step 3) on the webpage - the current ATI drivers are too new to use with this tool, so you need to download an older version - 9.7 is confirmed to work with HDCP.
b) Do not complete step 6) on the webpage for now. We will do this later.

2) You'll need these Catalyst 9.7 drivers:
64-bit: "http://downloads.guru3d.com/ATI-Catalyst-9.10-Win-7-%7C-Vista-(64-bit)-downloa d-2413.html"
32-bit: "http://downloads.guru3d.com/ATI-Catalyst-9.10-Win-7-%7C-Vista-(32-bit)-downloa d-2412.html"

This is for Vista and Windows 7 ONLY, XP doesn't support HDCP iirc.

3) Follow the instructions on modifying the downloaded drivers from step 2, found at step 1's website

4) Now, this is important. The Bootcamp 3.1 drivers are actually a newer set of drivers, but don't support HDCP. They also have terrible banding, and reduces image quality noticeably. However, because they are newer, running the modified Catalyst installation will still not update the drivers. So, what you need to do is simply roll-back the graphics adapter driver to the last version IF YOU ARE USING BOOTCAMP 3.1 drivers. Here's how to tell and roll back:

a)Get into Device Manger (Start --> Run --> type devmgmt.msc --> OK)
b)Under Display Adapter, right click on the ATI 4850 (or whichever ATI card you have), and select properties
c)Navigate to Driver tab. IF you are using bootcamp 3.1 driver, the device driver version will be 8.681 and you WILL NEED TO ROLL BACK.
IF you are using bootcamp 3.0 drivers, the version will be 8.661 and you do NOT need to roll back (skip d)
d)Click on the Roll Back Driver button, the screen will flash with a successful roll back (and the banding should be gone). Check to make sure you are now using the 8.661 drivers from step c), and then reboot the iMac.

5) NOW we return to the instructions on the webpage from step 1), and complete step 6) from the Mobility Modder webpage.

NOTE: Like it says on the webpage, you'll get a nice red warning about how the drivers aren't certified. Unfortunately, if you want Bluray, non-certified, modded drivers are the only way to do it as of 4-7-10. But you shouldn't worry too much, ATI uses a universal driver system. The only difference is that the specific hardware id isn't listed on the drivers. This is what the MobilityModder does - simply adds in the device ID and its corresponding normal settings into the hardware list. However, when using this method, the certification cross check fails, and you get the warning dialog.

6) Reboot

Now if all goes well, you can check to see what driver version you are using, the number is between the 3.0 (8.661) and the 3.1 (8.681). You will also not have any banding like you did with bootcamp 3.1 drivers.

A Bluray tool may still show that the display is non HDCP compliant (my Cyberlink one did), but when using the actual software, the video plays back just fine. There really is not better use of the massive 27" display than to watch some serious Bluray content - the clarity is absolutely stunning.

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iMac 27" i7 and Windows 7 64 Bit HDCP issue

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