VOULA
Level 1
(0 points)
Q: IPod Touch cannot be synced because of unknown error alert (-50)
I connect my iPod to my iMac so as to sync it.
I receive a message: "iPod Touch cannot be synced. An unknown error occurred (-50). I did a restore and again attempted syncing but received the same message.
What is the solution?
I receive a message: "iPod Touch cannot be synced. An unknown error occurred (-50). I did a restore and again attempted syncing but received the same message.
What is the solution?
iMac, Mac OS X (10.5.8), iMac6,1, Intel Core 2 Duo, 2.33 GHz
by Jason L,Solvedanswer
Jason L
Community Specialists
Hi,
Does the issue occur while syncing photos?
If it does try deleting the iPod photo Cache from the root of the folder photos are synced from, as described here: http://support.apple.com/kb/TS1314
Also, make sure you have the latest software updates available for your Mac. Just click the Apple(top left corner of the scree)> Software Update..
-Jason
Does the issue occur while syncing photos?
If it does try deleting the iPod photo Cache from the root of the folder photos are synced from, as described here: http://support.apple.com/kb/TS1314
Also, make sure you have the latest software updates available for your Mac. Just click the Apple(top left corner of the scree)> Software Update..
-Jason
