Mac OS X 10.6 HP Laserjet 5000N driver ?

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Mac OS X 10.6 HP Laserjet 5000N driver ?

Hello,

I went from Mac OS X 10.5 to 10.6. I can not use my printer HP LaserJet 5000 N, which is connected to the local network. The driver I used was "HP LaserJet 5000 Series" and on the Apple site, it should be managed by OS X 10.6. (see: http://support.apple.com/kb/HT3669?viewlocale=fr_FR).

Can anyone help me find a solution?

Best regard's
Oliver

Imac 21 pouces, Mac OS X (10.6.2)

Posted on Dec 14, 2009 7:50 AM

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Answer 1

DonH49

Level 6

16,716 points

Dec 15, 2009 2:36 PM in response to olivier33

try to download the HP 2.3 version for Snow Leo

http://support.apple.com/kb/DL907

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Answer 2

Dec 15, 2009 2:49 PM in response to olivier33

Your problem may not be the driver, but rather the way the computer is connected to the printer. You may need to ensure that the printer's IP address is in the subnet range of your router.

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Answer 3

Dec 27, 2009 7:34 PM in response to olivier33

I'm having the same problem - I tried reinstalling the HP Printer drivers, but it made no difference. I don't think it's an IP problem. The computer sees the printer just fine - it's got all the printer info and it worked under Leopard. Seems to be something about Snow Leopard. The message is:

"You need to install software to use this printer. To install the software, choose Software Update from the Apple menu. If the software for your printer isn’t available in Software Update, contact the manufacturer of your printer."

which comes up after trying to print. (the printer works fine from my MacBook which is still running 10.5.8

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Answer 4

Dec 28, 2009 5:02 PM in response to olivier33

My HP LaserJet printer would not work either. I had to call HP and they had me manually enter numbers on my printer menu settings. They walked me through it all and now my printer is working.

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Answer 5

Dec 29, 2009 9:54 AM in response to Gerald Lawrence

You wouldn't happen to remember what those numbers were, or which menu they went in?

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Answer 6

Jan 12, 2010 8:35 PM in response to Gerald Lawrence

I don't suppose you have the information you were supplied to help someone else out with the same issue by any chance.

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Answer 7

Jan 27, 2010 7:41 PM in response to Aha!_Ideas

OK - I figured this out - at least I figured out what I was doing wrong. Starting with the HP instructions at:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01844302

The trick is: "Select HP Jetdirect - Socket in the Protocol pull down menu." I was picking IP, which sounds like the right thing, but it doesn't work. When I picked Jetdirect-Socket and put in the IP Address, it picked up the right driver automatically and printed right away.

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