New Raw Support update

Question

Level 10

165,906 points

New Raw Support update

Run software update to get Raw support for

Canon EOS-1D Mark IV
Canon EOS 7D
Canon PowerShot G11
Nikon D3S
Nikon D300S
Nikon D3000

cameras.

Regards

TD

MacBook Pro 15 2.4 C2D / iMac 20" 2.66 C2D, Mac OS X (10.6), 4 gig RAM/ 4 gig RAM

Posted on Dec 16, 2009 2:13 PM

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Answer 1

OS Paris

Level 1

0 points

Dec 20, 2009 1:18 PM in response to Yer_Man

Hello

I just ran this update, but the computer froze before it could complete installation. After I restarted, I suddenly got a "Raw not supported" red-screen message for pictures taken with my Canon Eos 50D (which worked fine before the Raw support update installation...)

Does anyone know what could be the problem?

TIA for any help!

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Answer 2

Yer_Man Author

Level 10

165,906 points

Dec 20, 2009 1:35 PM in response to OS Paris

Where are you getting the message? In iPhoto? Somewhere else?

Regards

TD

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Answer 3

OS Paris

Level 1

0 points

Dec 20, 2009 1:40 PM in response to Yer_Man

I'm getting it in Aperture. And, the preview of Raw files in the finder (by hitting space bar) does not work either. So I suppose it is a problem with the Raw support in the system?

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Answer 4

Yer_Man Author

Level 10

165,906 points

Dec 20, 2009 1:46 PM in response to OS Paris

That's at SYstem level alright. I would go back an re-install the Raw Update.

Regards

TD

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Answer 5

OS Paris

Level 1

0 points

Dec 20, 2009 1:52 PM in response to Yer_Man

Sounds like a good idea. But do you know where to find the Raw update? the software upgrade program in the Apple menu tells me I'm up to date; and when I searched Apple's support site, the latest Raw compatibility update I found was a much older one (June '09)... Where can one find these updates?

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