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Burning Error!

For a long time last year I encountered problems burning discs an finally stopped being able to read any type of disc either.

I was lucky enough to still have cover from university and the optical drive was replaced and all has been well.

However I have been editing my girlfriends home movies to give as a christmas collection and I have been unable to burn DVDs again. The DVDs i am using are Verbatim 4.7Gb DVD-R.

Using DVD Studio Pro I encounter the error "The recording device reported the hardware error: Unknown device error. (0x44, 0x86.)"

I have read that some could be burn speeds however I have also used Toast and set the speed to 4x and encounterd the error:

The drive reported an error:
Sense Key = HARDWARE ERROR
Sense Code = 0x44, 0x86
INTERNAL TARGET FAILURE

I am assuming I will be having to take this is again even though it was only replaced a few months ago and had hardly any use.

Macbook Pro, Mac OS X (10.5.8)

Posted on Dec 17, 2009 10:18 AM

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Question marked as Best reply

Posted on Dec 17, 2009 11:51 AM

Sounds like the thing is dying.

Things that can kill an electronic device are high heat, dust and/or wildly varying voltage.

On the other hand, sometimes devices just fail without an obvious cause.

x
13 replies

Dec 18, 2009 1:16 PM in response to djdude

CDs and DVDs use different laser technology and speeds, so are less stressful to the device. Internal DVD drives are usually pretty inexpensive if you replace the yourself. Of course there could be other problems: device controller, memory, etc. Or you could get an external burner and use that: they are pretty cheap, too. Firewire or USB-2 work fine on my G5 Quad (external is a USB-2 Primera Bravo II with Plexstore 716A).

Oh, and to create a disk image, yes, format/build, select hard drive as the target. I always do that, then use Primera Describe to burn/print the disks.

Eddie O

Message was edited by: Edward A. Oates

Dec 21, 2009 8:22 AM in response to Edward A. Oates

I tried this build/format method however when i went to burn it on windows it said there were missing .vob files.. even tho id transferred all the files an the ones it said was in there.

I am wondering wether the problem with my burner is occuring due to the burn speed.. The Verbatim allow up to 16x an both failed.. i tried a phillips which allows up to 8x and that burnt 1st time.I know burning to quick can cause errors but obviously using dvd stp doesnt allow you to change the speed. any idea?

Message was edited by: djdude

Dec 21, 2009 10:51 AM in response to djdude

Don't know anything about transferring .img or similar files to Windows for burning. But the the video_ts and audio-ts folders should be all you need. Those get created along with the .img image during build/format. Even when you burn directly out of DVD-SP, the video and audio-ts folders are created. You should be able to use those on Windows to burn a video DVD with Nero or similar.

Burn speed: I don't like the fact that DVD-SP doesn't allow you to control the burn speed, either. Toast and Describle (version 6 anyway) allow burn speed control. I always burn at 4x. I've found that full DVDs (close to the 4.3GB max) sometimes have problems on players near the end of the show. I also use professional grade DVD-R media: Taiyo Yuden form DiskMakers or Primera. I've been using Watershield printable media for some time with only about 2 failures in hundreds of disks.

Another question: on your Mac, is your DVD burner qualified for 16x burning? Some iMacs and Mac laptops only allow up to 8x burning. Using 16x media on a 8x burner can cause problems, sometimes problems damaging to the burner itself.

Here's the text from my Primera Watershield (Taiyo Yuden):

"This product is not suitable for use with DVD-R/RW drives which do not comply with the new DVD-R specifications for 16x writing speed. Please check your DVD-R/RW drive before using this product. Any use with such non-complying drives may result in loss of data and/or malfunction and damages to the drives. For furthers information concerning necessary actions forr such non-complying drives, please refer to the following web site: http://www.dvdhs.com"

(Note: that web site does not exist)


Eddie O

Message was edited by: Edward A. Oates

Dec 21, 2009 12:32 PM in response to Edward A. Oates

Hey Edward,

I actually used nero which gave me allocation error which is apparently due to apparent missing files which are there ?? I got myself a new spindle of discs with write speed of 8x.. all the decent brands are 16x! so ended up with WHSmiths own.. but hey.. iv burnt 3 discs in a row with no failure yet so Im assuming thats the problem. Not sure what speed my DVD drive is.. is a superdrive in a macbook pro.. HL-DT-ST DVDRW GWA4080MA: if tht means anything.. put a blank disk in and refreshed system profiler and came up with write speeds 6x but not sure if thats the general disc speed or the burner.

Anyway for anyone with this future problem I would suggest getting DVD-Rs that only allow up to 8x as any above appear to stop. If you can find up to 4x this would be even better.

Thanks everyone who has helped out on this topic.. i may actually get all these DVDs done now for my gfs parents by new year now 😀

Dec 21, 2009 1:04 PM in response to djdude

All of the new Mac Book Pro, Mac Book, Mac MIni, and iMac machines sport 8x burners. Some older machines in those classes (G5?) had 16x burners. Only the Mac Pro has 18x burners now days.

So at least part of your problem is that your burner does not support 16x burning.

Diskmakers.com (no affiliation) has 8x Taiyo Yuden DVD-R for 28cents each or white printable for 35 cents each (100 disks in a cake box). In my experience, TY's are the only way to go for consistent results.

Eddie O

Feb 24, 2010 7:42 AM in response to Edward A. Oates

Was searching forums and found

"I've found that full DVDs (close to the 4.3GB max) sometimes have problems on players near the end of the show."

I'm experiencing this exact problem, and am thinking it's in the burn speed. Is that right? Secondly, Is switching to toast from DVDSP so the burn speed can be controlled the best remedy?

Mar 5, 2010 2:25 PM in response to pprod

I'd say, yes, burn at 4x, no faster. As the disc gets to the "end of the show," the burn speed is ramping up to get to 16x, 18x, whatever the media and drive are spec'd form. I burn with Charismac Describe 6.0.4 that is part of my Primera Bravo set up. I would assume Toast works as well.

But it is also true that it is all of this is very media sensitive. I use Taiyo-Yuden "watershield" (16x) from either Diskmakers or Primera, since I print on the discs with my Bravo II and like the gloss surface; but even with that high quality media, I burn at 4x all the time. I don't want to find out by having a customer return discs that skip, etc. I've had zero returns.

Eddie O

Burning Error!

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