Mail turning messages into attachments

Hello. Apologies if this is covered elsewhere - I couldn't find any related discussions.

Seemingly since my last update - to 10.6.2 - mail is doing something weird... Emails - particularly ones with attachments in them - are arriving in my inbox with the text part of the email message that follows an attachment (like an inline graphic) converted to an attachment - "ATT00001.htm". Additionally, if the email was a reply, then the included original text is another attachment - "ATT00002.htm".

It appears the emails are truncated... I've been ignoring those pesky attachments!

Additional info: using hosted exchange as my email server. Experiencing the problem when receiving mail from others in my company.

Any ideas?

Thanks,
w.

MacBook Pro, Mac OS X (10.6.2)

Posted on Dec 17, 2009 7:38 PM

Reply
18 replies

Dec 17, 2009 8:02 PM in response to willphillipson

The problem is that the senders of these emails are using Windoze, and you use a Mac. If you look at the actual file size of those so-called "attachments", you'll probably find they are very small, and if you open it in Safari, you'll probably discover there is nothing there at all. If that's the case, you can just ignore them all the time.

Check that, then post back with results.

Feb 17, 2010 11:05 AM in response to willphillipson

I just started to notice this after someone replied to a message I sent them. Look through my sent pile, I've probably been confusing a lot of people over the last few months with random attachments. After a bit of troubleshooting I've come up with a workaround.

Any message body after an attachment gets converted to the ATT0000X.htm, so the workaround is to ensure all your attachments are placed inline at the end of your message -- even after your signature lines.

If you want to test yourself, place an attachement in the middle of your signature and watch the first half of your signature show up, while the second half ends up in a "ATT0000X.htm" file.

This isn't a problem in the receiving mail reader, but a problem in the way mail is composing the message.

Mar 2, 2010 3:11 AM in response to willphillipson

Hi Willphillip

Welcome to the forums.

Perhaps you might want to check this. Preferences>Viewing> check the box that says Display remote HTML messages.

I too get messages which convert the html images into attachements but still they show up in the mail preview pane correctly positioned and messages are complete. I simply ignore the html attachments.

Post back here if this helps.

Mar 18, 2010 5:57 PM in response to Meherally

Hello
I recently started using Mail on an exchange server (Exchange 2007). Mail works great but when I send mail with an attachment it always sends an extra ATT0000.htm attachment.
Is there any way to prevent this?

If I us my .mac address and that mac server and send to an email on exchange they still get the extra attachment. Any ideas?

JKW

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail turning messages into attachments

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.