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QuickTime failed to initialize on Windows 7

I am not able to run QuickTime 7 on Windows 7 😟
I get the following error:
QuickTime failed to initialize. Error #-2093
Please make sure QuickTime is properly installed on this computer.

I uninstalled QuickTime and reinstalled with the same results.

Please help!

Toshiba Satellite L355, Windows 7

Posted on Dec 18, 2009 10:01 AM

Reply
18 replies

Dec 18, 2009 12:12 PM in response to cottongd

QuickTime failed to initialize. Error #-2093


Doublechecking something before proceeding. Are you also getting another error saying something like the following?

The procedure entry point QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll.


Do you have a 32-bit or 64-bit Windows 7?

Dec 18, 2009 1:36 PM in response to cottongd

Thanks, cotton!

Okay, we'll try swapping out your existing QuickTime one more time, taking a few extra explicit precautions along the way.

First, download and save a fresh copy of the QuickTimeInstaller.exe to your hard drive. (Don't run the install on line and don't run the install just yet.) Get the installer that doesn't mention iTunes:

http://www.apple.com/quicktime/download/

Now head into your "Uninstall a Program" control panel and uninstall QuickTime.

Next we'll remove any leftover QuickTime program files and folders.

Restart the PC.
Open Local Disk C: or whichever drive your *program files* are installed on.
Open the "Program Files" folder.
Right-click the "QuickTime" folder (if it still exists) and select Delete.
Go back into Local Disk C: or whichever drive your *Operating System files* are installed on.
Open the "Windows" folder.
Open the "system32" folder.
Right-click on the QuickTime file (if it still exists) and select "Delete".
Right-click on the QuickTimeVR file (if it still exists) and select "Delete".

Empty your Recycle Bin and restart the PC again.

After the PC restarts, *do not open any applications.* Disconnect from your network and/or the internet. Now disable all your security software (firewall, antivirus, antispyware).

Now start the QuickTime install by doubleclicking on the QuickTimeInstaller.exe file you downloaded earlier.

Reenable all security software prior to reconnecting to the internet and/or your network.

Did that install seem to go through okay? If so, does QuickTime launch normally this time?

Dec 19, 2009 9:20 AM in response to b noir

I searched the entire c drive for QuickTime*; QuickTime .
The only things with QuickTime on the c drive are QuickTime.class (plugins for Internet Explorer and FireFox) and QuickTime.mpp (plugin for Adobe Reader 9.0). There are several shortcuts for QuickTime (that are broken) and several folders with QuickTime as a name and the QuickTimeinstaller.

Dec 19, 2009 9:55 AM in response to cottongd

There's our problem. On a 32-bit system, after a QuickTime install, the QuickTime.qts and QuickTimeVR.qtx should be in there. (In a 64-bit system, they live in sysWOW64.)

Odd that neither file is being installed there for you ... has the system32 folder inadvertently been set to "read only" by any chance?

Dec 25, 2009 9:10 AM in response to cottongd

Hello Cotton,

What did you magically do to correct this? I've followed all your steps, identifying the two quicktime files in the System32 folder and then you say you're up and working. How did that happen.

I have Quicktime working on my Dell with Windows 7 Ultimate but my Sony running Windows 7 Professional is still giving me error 2095. The wierd thing is iTunes works just fine. All this is after I've uninstalled and reinstalled 5 or 6 times.

QuickTime failed to initialize on Windows 7

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