8 Replies Latest reply: Jul 5, 2010 8:12 AM by StevenJ135
themightyone Level 1 Level 1 (0 points)
Hello everyone,

I recently discovered the Mac products and I am very happy except for the iPod Shuffle. In fact I have a big problem sync with my two Shuffle 2G.
When I plugged into the dock they are both recognized in itunes but when I try to sync with a playlist that I created or even drag a title from my library above is impossible. Itunes syncing notify me (for a very long time) with the iPod but nothing happens. The iPod remains desperately empty. So I used the restore utility provided by Apple (the one you download from the support page of the Apple site because the restore button freezes itunes itunes for a long time without anything to do). After restoring the iPod is detected and then I can add music directly by adding a random from the library. But then can not change what I said (I can not resynchronize or simply drag a title).

I confess to being lost, for information I am running Windows XP and iTunes 9.2, if someone can help me thank you in advance.

Dell, Windows XP Pro, Unknown
  • Vin8424 Level 1 Level 1 (0 points)
    I am having the same problem, please can anyone help!!
  • Jahroots Level 1 Level 1 (0 points)
    Me too! I'm stuck with a play list on my shuffle that I can't replace or remove. Drag and drop won't work. Delet play list won't work. Can anyone help?
  • Jahroots Level 1 Level 1 (0 points)
    Me too! I'm stuck with a play list on my shuffle that I can't replace or remove. Drag and drop won't work. Delet play list won't work. Can anyone help?
  • whdoors Level 1 Level 1 (0 points)
    Im having the same problem and it's been fine tell today and now my ipod is empty and I cant get songs back on it, and if I go to my nice'es computer it works fine, and I have upgraded itunes about 3 time sence she has, but all the songs I wont are on my computer
  • Kenneth Epstein Level 2 Level 2 (435 points)
    Has anyone solved this problem?

    Ken
  • jodesb Level 1 Level 1 (0 points)
    Hello everyone

    I was wondering if anyone can help me. I have the Shuffle 2G and my PC no longer seems to recognise it. It doesn't even show up on the left handside of itunes when I conect it to the PC. I asked in a shop and they told me to check out the forums because there was a problem with some of the Ipod Shuffles. I bought it about 18 months ago.
    Thanks
    jodieb
  • R94N Level 2 Level 2 (205 points)
    You might want to create a whole new topic instead of replying to an old one with your question - you're more likely to get answers meant for you rather than someone else.
  • StevenJ135 Level 1 Level 1 (0 points)
    Hi
    I have the exact same issue. Upgraded to i-tunes 9.2 (from 9.0 I think). Now I can't seem to drag and drop to my 2nd gen shuffles.
    I've tried the whole remove apple apps comletely and tried the regsrv trick (both described in the apple KB) but to no avail. I also checked all the drivers and none needed updating.
    I was getting "unknown error (-50)" messages, but after a call to Apple they told me to uninstall and revert back to a previous version, which I have done.
    I'm currently wading my way through the fix for the "library file is created by a later version of i-tunes", and reorganising my playlists.
    Still no joy with the ipod though.
    Strangest thing is that if you run diagnostics from the Itunes Help menu, everything passes with flying colours (finds ipod etc), until it gets to the synch section where it fails - with no clues...

    Any help would be very appreciated..