Ry1a2n wrote:
I am having trouble setting up a web cam for my emac. I purchased a Logitch Pro 9000. I tried a different cam last week but it gave intermittent video signal for Skype. Any ideas on how to get a web cam to work with my computer so I can Skype?
Welcome to Discussions, Ry1a2n
(0) If your Logitech Pro 9000 model is one of the part numbers shown in this Logitech page:
http://tinyurl.com/yaj83mb
it should Skype with your Mac (or any Mac running OS X 10.4.9 or later)
without any additional drivers.
For more info about camera compatibility with OS X see
http://www.mac-compatible-web-cam.com/
- and -
http://discussions.apple.com/thread.jspa?threadID=2018211
(1) Intermittent video problems make me wonder if your internet connection (or that of your Skype contact) might be causing the problem. Be sure your connection is working properly and meets System Requirements for your Skype version. If you are using a wireless internet connection, test to be sure you are not experiencing intermittent interference buy connecting your Mac via ethernet. Then try Skype again and see if the problem disappears. Consider this possibility at the other end of your Skype connection, too.
(2) In addition to the camera and internet connection, your Mac's software and OS X maintenance can also effect video quality, so be sure you are using the latest version of Skype and that your Mac is working well. Do you run your Mac all the time? If you shut it down or put it to sleep at night, do you regularly perform background Maintenance tasks as suggested here?
http://discussions.apple.com/thread.jspa?threadID=196761
(3) If your Mac is working well on all functions other than those with your webcam, when you have the latest software, try the suggestions in
http://support.apple.com/kb/HT2090
Although the suggestions there are specifically directed at iSight, because you are using a UVC webcam with a Mac OS version later than 10.4.8, you can use the built-in iSight suggestions there to help you with your troubleshooting.
If your webcam fails with
apps other than Skype or in
some user accounts but not others, you need to work on your Mac, and we can help you here if you need more suggestions. Please post back the specifics of what you find during troubleshooting, and clarify which Mac and software is giving the problem. We will offer specifics based on the details you provide.
(4) However, if your webcam works in
every user account you test with
every app you test
except Skype, your problem is "Skype-specific." In that case, the Skype developers or users should be able to give you the best Skype-specific help on how to make
Skype work your Mac. Click on the colored links in the following paragraphs if you have not already considered these suggestions or need help finding them.
(5) If you are still having Skype-specific problems after considering everything above, and if you do not get the answers you need here, search or post in the
dedicated Skype forum for Mac video . The Mac/Skype users there may behave already solved your problem on their own systems.
(6) If these suggestions and your search in the Skype help pages fail, you can
Submit a support request directly to Skype's technical support staff for email help from the people who make Skype work.
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.2) MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.2)
LED Cinema Display G4 PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight
