1918 Views 5 Replies Latest reply: Dec 20, 2009 11:13 AM by wjosten
Well, any outdated software drivers on your computer can cause strange behaviors when syncing the computer with your iPhone. Make sure all are up to date. Lexmark scanners, and some built-in media card reader drivers on the computer can also cause this issue.
Isolate the issue to see if there is a USB conflict by disconnecting other USB devices connected to the computer such as a printer, digital camera, scanner, etc.
Try connecting the iPhone to a different USB port or connect directly to the PC if using an external USB hub.
OK, thanks for your help.
Uninstalled printer..which was the only "device" that was installed. Rebooted on me again.
Tried every single USB port I have...nope..still rebooted
Now i'm down to no printer, only windows with no other programs installed but Itunes, 1 usb mouse and 1 usb keeboard.
Double checked my drivers for all components...keyboard, mouse, sound, video, ethernet, usb.
Still rebooting. I'm beginning to think this is an APPLE software problem
Any photos in your camera roll on the phone? More importantly, any that were emailed to you or downloaded through safari? If so, try deleting them.
Also, read through this article to verify that the iphone driver/service are installed properly:
Also, I don't use windows, so don't know exactly what image capture program is used in XP, but try making sure that whatever program that is is set to do nothing when a camera is attached.