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I can't download ANYTHING!

Please help, I just upgraded to Snow Leopard (from leopard 10.5.8) this afternoon and now i cannot download anything with either safari or firefox. I can surf the web just fine, but I can't download .dmg, or .doc or anything. When I try it sends me to a blank (dark grey) screen and the download timesout. Nothing is sent to my download file. I would uninstall safari and try a reinstall, but I wouldn't be able to download the installation software. Any suggestions are very welcome 🙂

IMAC 2 GHz Intel Core 2 Duo, Mac OS X (10.6.2)

Posted on Dec 20, 2009 8:51 PM

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22 replies

Dec 20, 2009 9:03 PM in response to STKscott

Might be a security setting somewhere that prohibits incoming data like downloads.

Anything in your preferences set for the firewall?

Have you been able to download off that particular internet connection recently? How complicated is your network?

Did you repair permissions after the upgrade? Have you been able to do any updates via Software Updater?

Did you update via Software Update or did you download the combo? If you used Software Update, get the Combo updater instead and re-apply:

http://support.apple.com/kb/DL959

Be sure to make another permission repair pass as well.

Dec 20, 2009 9:06 PM in response to K T

Might be a security setting somewhere that prohibits incoming data like downloads.

Anything in your preferences set for the firewall?

No Fire wall Set

Have you been able to download off that particular internet connection recently? How complicated is your network?

Yes, earlier today. Not complicated. I'm hooked up wirelessly to a router.

Did you repair permissions after the upgrade? Have you been able to do any updates via Software Updater?

Yes, I can do updates via software updater

Did you update via Software Update or did you download the combo? If you used Software Update, get the Combo updater instead and re-apply:

http://support.apple.com/kb/DL959

Be sure to make another permission repair pass as well.

What does this mean?

Dec 20, 2009 9:14 PM in response to STKscott

Yes, I can do updates via software updater

Did you update via Software Update or did you download the combo? If you used Software Update, get the Combo updater instead and re-apply:

http://support.apple.com/kb/DL959

Be sure to make another permission repair pass as well.

What does this mean?


It means nothing if you can't download on that computer, of course...but there are more, hopefully nearby. Find a friend/family member with a Mac, follow that link, download the combo updater for 10.6.2, load it onto your machine and reapply. You can walk into the nearest Apple Store and ask them to put it on a CD for you, or just take your computer and ask them to help sort out the issue.

If that's out of the question, you can always go big and simply reinstall the OS - if you do, don't use Software Update to go to 10.6.2...use the combo next time.

Dec 21, 2009 5:28 PM in response to K T

ok, reinstalled snow leopard and downloaded combo updater on another computer and then installed it on mine.......and....I still can't download anything with safari or firefox. When i try to download something, I still get sent to a blank site (dark grey) and the download times out and Nothing gets sent to my dl folder. Help please!

I can't download ANYTHING!

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