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User profile for user: ri130983
ri130983 Author
User level: Level 1
2 points

Safari - PDF Black Screen... Can't view embedded PDF's - help.

Yes, I know there are other posts on this topic and I've followed the advice on all the posts.
I spoke to Apple Care today as well...

Using Safari when I go to a website with an embedded PDF it comes up blank (black screen). I've tried with Firefox and it works no problem.
I've completely removed Safari, I've completely removed Adobe and all plugins with Apple Care. I reinstalled Safari... same problem. I reinstalled Adobe Reader... same problem.
I've gone through numerous posts. Updated Flip4Mac, changed preferences in preview, changed preferences in Adobe.

None of these options are working.
Apple Care said I should reinstall the OS. I've backed everything up, but reinstalling sounds a bit drastic to me. I thought I would try here and see if anyone had any other ideas.

Thanks for the help.

Rick

MacBook Pro, 15-inch, 2.2GHz Laptop Computer, Mac OS X (10.4.11), Apple MacOS X 10.5 - Snow Leopard

Posted on Dec 23, 2009 10:17 AM

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User profile for user: QuickTimeKirk
QuickTimeKirk
User level: Level 10
125,971 points

Posted on Dec 23, 2009 10:51 AM

Your profile lists 3 different OS's. Which one is giving you trouble?
View in context
102 replies
User profile for user: makmacapplefan
makmacapplefan
User level: Level 1
0 points

Dec 28, 2009 4:53 PM in response to ri130983

In Safari 4.0.4 screen turns black when you try to view pdf...

Solution:
1. Make sure that in your Adobe Acrobat or whatever Adobe you are using under Adobe>Preferences>Internet "Display PDF in browser using:..." is NOT active.
2. Quit Safari
3. Open Finder: Macintosh HD>Library>Internet Plug-Ins, and delete any plugins related to pdf.
At least two of them: AdobePDFViewer.plugin and PDF Browser Plugin.plugin
4. Open Safari and ENJOY.
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User profile for user: Regal909
Regal909
User level: Level 1
5 points

Feb 28, 2010 10:56 AM in response to ri130983

Slightly different issue but same topic. Our issue is that there are no navigation tools like the ones at the top of the Acrobat Reader window. We want to be able to navigate a page at a time, or go to the last or back to the first page of the PDF, etc.

We are happy to continue using the Acrobat plug-in, but can't seem to get the tools to appear, and there are no equivalent tools in the build in Safari viewer.

How do we get the tools to appear at the top of the Acrobat Plug-in Window?
Or, are there any equivalent tools in the Safari PDF Viewer other than the four (Zoom Up, Zoom Down, Open In Preview, Save To Downloads) that appear when you mouse over the bottom of the page?

Thanks in advance,
Joel
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User profile for user: MacLeam
MacLeam
User level: Level 1
0 points

Apr 16, 2010 12:00 AM in response to ri130983

Don't waste your time reinstalling the OS ... the problem will still be there. It'll still take Safari about five minutes to start up... Safari will still stumble when encountering flash videos... and PDF pages will still make it draw a blank. Somebody at Adobe must be blowing someone at Apple. Perhaps, someday, Apple will make a browser that acts like it's made for Mac.
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User profile for user: FR
FR
User level: Level 1
0 points

May 12, 2010 3:21 PM in response to ri130983

I was getting the black screen also when trying to view PDFs.
Here's what worked for me.
Go to HD/Library/Internet Plug-Ins
Find the file iNetGet.plugin
Open this file with TextWrangler http://www.apple.com/downloads/macosx/productivity_tools/textwrangler.html
Expand the Contents Folder and select the Info.plist file.
Search (command f) for PDF
Delete the section between <dict> <array> that includes references to PDF
File save
Restart
I did this and now PDFs open fine in Safari
Hope this works for anyone else.
Frank
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User profile for user: cstacy
cstacy
User level: Level 1
2 points

Jun 13, 2010 2:58 PM in response to vasu Viswandha

I did two steps:
I'm using the latest Snow Leopard and the Safari 5.0 from its release a few days ago.

1. defaults write com.apple.Safari WebKitOmitPDFSupport -boolean-neg
as suggested above. Then closed and re-launched Safari.
No apparent affect, but probably no harm done.

2. then I deleted Macintosh HD/Library/Internet Plug-Ins/PDF Browser Plugin.plugin (dated 2 Sep 2009 1:09 PM, 1.7 MB)
and re-launched Safari again.

This solved the problem for me.
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User profile for user: dwboston
dwboston
User level: Level 1
9 points

Jul 9, 2010 8:17 AM in response to ri130983

Removing the PDF Browser plug in the Internet Plug-ins in the Library (see post below) worked for me to. I'm actually having the problem on Safari 5.0 using Snow Leopard 10.6.4. PDF's pages in Safari would be a big dark gray screen, even trying to save them as a PDF would provide an error prompt. Firefox did not have any problems with PDFs. But getting rid of the PDF Browser plug in has done the trick.
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Safari - PDF Black Screen... Can't view embedded PDF's - help.

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