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Cant Download Artwork - Newbie problems?

Hi All,

Just getting to grips with my Christmas present. It is a Classic 160 and I have a library of tunes I use with Windows Media Center. I have installed the latest I-Tunes software and it has loaded all my songs. I have quite a few album covers missing so I tried to download the artwork using the facility within I-Tunes. Each time I try this I get the error message:

"Artwork could not be found. An unknown error occurred (-609)"

Now these are mainstream albums, not some obscure '70s prog rock band. I get this error on everything.

I tried creating a rule in Bitdefender to allow I-Tunes complete access to the internet thinking that firewall may be the issue but that did not fix it. Since then I have been trawling the internet in search of the answer but have found nothing about this fault code. Could any of you more experienced users point me it the direction of a fix?

Thanks.

Dell Inspiron, Windows 7

Posted on Dec 25, 2009 1:25 PM

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Cant Download Artwork - Newbie problems?

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