5824 Views 6 Replies Latest reply: Mar 17, 2010 8:24 AM by azpc
I wonder if you are having a variation of this problem:
After a year of problems with a jumpy mouse (see videos below) *I purchased a Magic Mouse to see if the Magic Mouse would solve the jumpiness issue. It did but the tracking speed was very slow. Therefore, I installed MouseZoom to increase the tracking speed. After installing MouseZoom I started noticing the jumpy mouse problems again.*
_*This finding is very interesting!*_
_*It implies that the faster the mouse movement the more likely one is to see an erratic mouse with the pointer making unrequested jumps around the screen.*_
My hypothesis is that the operating system or processor is not allocating enough resources to the mouse if the tracking speed is set to a high level.
_*The "jumpy mouse" problem seems to be far worse when the hard disk is running - either copying or downloading a large file*_. Some users are reporting that watching a high resolution flash video will also cause the mouse to skip and jump.
I am certain the problem is software related because the same exact mouse works perfectly in Bootcamp 2.1 and Bootcamp 3.0 in Windows XP SP3.
_*Youtube now has two videos showing the problem*._ You can view the videos here:
If you are suffering from similar problems may I suggest three actions:
* Use the Quicktime X screen recording function to record a video of the problem.
* Post the video to YouTube.
* Contact Apple Care and share your video problem description with them.
* Send a note referencing the video and description to www.apple.com/feedback
Category: Mac OSX Feedback
Feedback Type: Bug Report
Feedback Area: Peripheral/Device Support
I will update this video to let you know if the problem has been solved. I am hopeful that Apple will be able to find the source of the problem and solve it quickly. I really like my Mac and I can hardly wait for the problem to be resolved.
Here is hoping that 10.63 will resolve this issue once and for all!
One of the YouTube videos has comments mentioning the problem is related to a second monitor being plugged in. I just noticed the problem when I hooked up the second monitor. Unplugged it after reading the comments - the problem is GONE.
Somehow, having a second monitor connected is directly related to the mouse issue. I hope it gets resolved soon!