QuickTime failed to initialize. Error -2095

Ever since then I am unable to run Quicktime. I get the failed to initialize message and error -2095. The wierd thing is iTunes works just fine.

That is extremely weird. In a sense, QuickTime must be installed properly on the PC, otherwise iTunes wouldn't launch at all. So we're likely looking at some kind of conflict on the PC, rather than a damaged installation.

Some preliminary questions that might help narrow in on some possibilities.

Do you have a 64-bit or 32-bit Windows 7 on the Vaio?

Do you get any errors in iTunes if you try to view a video file (in iTunes) on the Vaio?

Do you have any other applications installed on the Vaio that use QuickTime? If so, are they launching fine, or do you get any errors when launching them?

Problems also seem to plague QuickTime. Won't open. Messages?
Safari:<?prototype@JSImmediate@JSC@@CAPAVJSObject@2@PAVExecState@2@@Z could not be located in the dynamic link library JavaScriptCore.dll>

Quicktime:<The procedure entry point QTCF_CFUniCharGetUnicodeProperty DataForPlane could not be located in the dynamic llink library QTCF.dll.
followed by "Quicktime Failed to initialize" Error -2093"

Previous versions of Safari and QT worked.

Java Site's Diagnostic says I've got the latest version.

This looks to be a war between apple and java: will wait.

Another thing. Going to Program Files/QuickTime I can play the sample QuickTime movie, but not the sample QuickTime image.

Good catch, j! My guess is that the image display issue is also producing the launch problem ... QuickTime tries to open the Content guide on launch, tries to open the images there, and blows up.

A QuickTime 7.6.5 issue might be related to a Safari 4.0.4 issue. Both applications use Apple Application Support (the common dlls are stashed in there nowadays) and a subtle AAS issue might well ramify out to both QuickTime and Safari 4.0.4. (I say "subtle" here, because with a more-normally-broken AAS, none of Safari 4.0.4, iTunes 9.0.x or QuickTime 7.6.4/7.6.5 would be launching at all.)

So I'd like to pursue the possibility of a broken Apple Application Support, j. Could you let us know if you've got a 32-bit or 64-bit Vista? That will impact on what we try to do to fix the AAS issue. There's some info on determining which one you've got in the following document:

[32-bit and 64-bit Windows: frequently asked questions|http://windows.microsoft.com/en-US/windows-vista/32-bit-and-64-bit-Wi ndows-frequently-asked-questions]

*Replying to Wesley*

Are you getting those messages on Safari and QuickTime for Mac or Windows, Wesley? You've posted in QuickTime for Windows, but your system information is saying Mac.

🙂 Thank you!

The basic plan will be to uninstall both QuickTime and Apple Application Support this time, and then reinstall QuickTime (which should also reinstall Apple Application Support). We'll take a few other explicit precautions along the way, too, just in case.

*Preliminary phase*

First download and save a copy of the QuickTime installer to your hard drive. (Don't run the install on line, and don't start the install just yet.) Get the version of the QuickTime installer that doesn't mention iTunes.

http://www.apple.com/quicktime/download/

Now quit Safari if you have it open. (The 4.0.4 version of Safari also uses Apple Application Support, and will interfere with the Apple Application Support uninstall if it is open.)

*Uninstall phase*

Head into your "Uninstall a program" control panel.

Uninstall QuickTime.
Uninstall Apple Application Support.

(Fron now on, until we reinstall Apple Application Support, your Safari 4.0.4 will no longer be able to launch.)

Next we'll remove any left-over QuickTime or Apple Application Support program files.

Restart the PC.

In "Computer", navigate into the C:\Program Files\ folder. Right-click on the QuickTime folder (if it still exists) and select "Delete".

In "Computer" navigate into the C:\Program Files\Common Files\Apple\ folder. Right-click on the Apple Application Support folder (if it still exists) and select "Delete".

In "Computer" navigate into the C:\Windows\system32\ folder. Check to see if there is a QuickTime file or a QuickTimeVR file. If either of them still exist, right-click on each and select "Delete".

Empty your recycle bin.

*Reinstall phase*

Restart the PC. (If iTunes is installed on the PC, you'll probably receive a message at this stage saying that iTunes will not run because Apple Application Support is missing. Click through the message.)
Do not open any applications.
Disconnect from your network and/or the Internet.
Disable all security software (firewall, antivirus and antispyware).
Now start the QuickTime install by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier. (This install will also reinstall Apple Application Support.)

Reenable all security software prior to reconnecting to your network and/or the internet.

Does the install seem to go through properly? If so, try launching QuickTime again. Does it launch without the error message this time?

Does Safari seem to behave a bit better too? (Difficult to tell, of course, given that that's an intermittent problem for you.)

Happy new year!

Let's have a look in your Problem Reports control panel, j. In your Problem History, are there any problem reports that continually show up at the same time as the QuickTime 2095s? (They may not necessarily be listed as QuickTime problems, so we need to check on the date/times in order to see if there's a correlation.)

If you can find regularly correlated problem reports, can you paste the contents of a typical example (or examples) into a reply here? (Fingers crossed the details in any such reports can give us a heads-up on what's causing the issue here.)

Sorry Bout that:
Problem was on my lady's PC running XT. Problem solved when the Procedure you outlined in the Safari 404 thread {windows} was followed. QT now launches w/o err.

-wes

Thanks Wes!

A quick technical note for other people following this thread. Wes's version of the +The procedure entry point QTCF_CFUniCharGetUnicodeProperty DataForPlane could not be located in the dynamic link library QTCF.dll+ error appeared to be caused by a damaged Apple Application Support dll. This is not actually the most common cause of that particular message ... the usual culprit is a misplaced older version of the QTCF.dll file, typically either in the \Windows\system32\ folder or in the \Windows\sysWOW64\ folder.

Could you point me to the "Windows 404" thread? My son just called and when he installed an update and got iTunes 9.x on his Win-XP, a few days ago, he now gets the error

The procedure entry point QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll

and the pop-up error window can not be killed; iTunes never comes up and iTunesHelper.exe keeps starting another iTunes process butt nine come to the screen ... <sigh>

So, I'd like to remote-access his XP box again and fix the problem.

thanks