Skip navigation
This discussion is archived

"4hdd/11/40000004:SATA(0,0)" - Hard drive failure?

11603 Views 7 Replies Latest reply: Jan 4, 2010 8:32 AM by brianjking RSS
LukeD Level 4 Level 4 (3,115 points)
Currently Being Moderated
Dec 28, 2009 3:28 PM
My wife's early 2008 MacBook has received the following Apple Hardware Test error.

"4hdd/11/40000004:SATA(0,0)"

In addition, I cannot erase and reinstall the operating system. Any attempt has resulted in an installation failure.

This notebook is out of warranty. Should I have the hard drive replaced at my expense?

Any advice is greatly appreciated. Thank you!
"Stay hungry. Stay foolish." - Steve Jobs @ Stanford (YouTube) MB PRO 5,1, Mac OS X (10.6.2), Boot Camp, with a Windows XP Professional, with SP2, partition/ACD 23"/MB/MB Air
  • Compactc9 Level 2 Level 2 (235 points)
    Currently Being Moderated
    Dec 28, 2009 3:49 PM (in response to LukeD)
    You do need a new drive. You can either buy one and replace it yourself, or have someone else replace it. Its a very easy thing to do.

    Here's a quick video that shows what you have to do:
    http://www.youtube.com/watch?v=-2CxSAVwFqE

    I know everyone tends to have different opinions on what drive to use, but I'm personally partial to Samsung, I actually replaced the drive in mine when I first got it because I wanted to have the 500GB and didn't want to pay extra to special order it.
    MacBook Early 2009, Mac OS X (10.6.1), PowerMac G5 late 2005 2.3GHz - OS 10.5.8
  • Lyssa Level 6 Level 6 (14,760 points)
    Currently Being Moderated
    Dec 28, 2009 3:55 PM (in response to LukeD)
    Considering the machine works OK in Windows and via Target Disk Mode, there is the possibility that the drive is OK for now. You should have the data saved in at least 2 other places, just in case.

    Have you tried erasing & reformatting the drive with Disk Utility from the Install Disc?

    ~Lyssa
    13" White Macbook; 160 GB black iPod Classic ^_^, Mac OS X (10.5.6), iBook G4 1.07 GHz (10.4.11); 3G iPod 15 GB (4.5 years running smooth!)
  • Lyssa Level 6 Level 6 (14,760 points)
    Currently Being Moderated
    Dec 28, 2009 4:57 PM (in response to LukeD)
    If erasing using Disk Utility has brought no joy, then yes, it's time to invest in a replacement drive.

    Replacing the drive is very easy in the non-unibody MacBooks, so you should be fine doing that yourself!

    ~Lyssa
    13" White Macbook; 160 GB black iPod Classic ^_^, Mac OS X (10.5.6), iBook G4 1.07 GHz (10.4.11); 3G iPod 15 GB (4.5 years running smooth!)
  • brianjking Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 4, 2010 8:32 AM (in response to Lyssa)
    I can erase the drive using disk utility although this is a brand new replacement MacBook Pro with a fresh install of 10.6. Apple Senior Rep wants me to continually reformat & re-install applications until I get an error.

    I was getting errors in Disk Utility using Verify Disk and then was able to use "Repair Disk" several times in a row and now it says my drive is fine; outside of the Apple Hardware Test & TechTool Deluxe Surface Scan reports 29 bad blocks.

    The "Repair Disk" option gave me an errorless "Verify Disk" in Disk Utility although it moved tons of files to the root of my filesystem into a "lost+found" folder with no ability to restore them or any suggestion of where the files may have come from as they are in arbitrary numerical folders with random .plist files; images; and more.

    Any suggestions? I believe I'm having a HDD hardware failure; not something software related.

    Thank you. @brianjking me on Twitter if you can. Cheers!
    15" MacBook Pro 2.53 Ghz, 4gb memory, 320GB HD, Intel Core 2 Duo, Mac OS X (10.5.7)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.