2643 Views 5 Replies Latest reply: Jan 7, 2010 5:50 PM by Ruler12
Checking back -- no answer to my question. How weird is that? Doesn't anyone have an idea what to do? I have iTuens 9.0 and was able to download a free podcast. However, when I tried to download a free single, I got the error message. I even e-mailed Apple support and they couldn't give me a straight answer.
I have tried, with success, to download a free single using my Mac Book! There is something that hangs up when I use my eMac.
I'm hoping someone has a at least one idea to try. Happy New Year!
Thanks for the information on system requirements. Obviously, I'm unable to download HD movies, etc. because of my older processor (eMac) but shouldn't have a problem with music and podcasts.
I did notice that there is a version of iTunes 9.0.2 and I downloaded that thinking that I didn't have the latest update. Since that update I don't get the 42404 error message anymore. That's an improvement.
This is the message I received tonight: "Could not purchase <name of song.> The network connection was reset. Make sure your network connection is active and try again."
Is this message referring to my connection to the Internet? Obviously, I'm online to access the iTunes store. Any suggestions to fix this new problem?