5Ghz network keeps disappearing

Question

5Ghz network keeps disappearing

I have Dual band 2GB time capsule. I have 3 networks configured - a 2.4Ghz network + guest network and a 5Ghz network. The 5Ghz network will work for a few days and then completely disappear.

Sometimes rebooting the time capsule results in the 5Ghz network re-appearing. However, most of the time this does not work. The only way I can get this back is to change the firmware version. I usually have to switch between 7.4.1 and 7.4.2 a couple of times a week.

Does anyone else have this problem? Is there a fault with this unit - should I return it?

2Ghz Dual Band Time Capsule, Mac OS X (10.6.2)

Posted on Dec 30, 2009 3:00 PM

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Answer 1

Dec 30, 2009 6:31 PM in response to David Bailey1

Hi David. The most likely cause of this is that another 5Ghz network in you r neighborhood is interfering with yours.

Try changing the channel your 5GHz is on to 3-4 frequencies away from where it is now in Airport Utility. Then see if things improve. If you don't see enough channels when you click the drop-down menu, try holding down the Option key we you click the Channel menu and more channels should show up. Cheers!

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