8871 Views 12 Replies Latest reply: Dec 31, 2009 8:04 PM by babowa
Since all your other equipment appears to be working well, one possibility would be that your Mail's preference file has become corrupted. Before proceeding, make sure you have noted/screenshots of all your Mail Accounts settings/windows, you may need them later.
Go to Users -> Library -> Preferences and throw: com.apple.mail.plist in the trash.
Relaunch Mail - it will default to the setup screen and you can either let it do its setup automatically or enter your settings manually.
You might want to try this as a first step.
Thanks for the suggestion. beofre I try that i ahvea couple of follow up questions.
1. Do i have to note all the settings if the other machines are working ok. they have the same settings on them. This "fix' will only affect the 13 inch MBP won't it?
2. Could I not restore Mail from Time Capsule from 2 days ago. Will it bring up the pre corrupted settings or should I follow previous suggestion?
Thanks for any help at all.
Happy New Year to all readers
+1. Do i have to note all the settings if the other machines are working ok. they have the same settings on them. This "fix' will only affect the 13 inch MBP won't it?+
By trashing the .plist, you will lose the settings only on your MBP; if you know what your settings need to be, you don't have to note them. My memory is less than perfect, so I have a screenshot of all my settings just in case I may ever need them.
+2. Could I not restore Mail from Time Capsule from 2 days ago. Will it bring up the pre corrupted settings or should I follow previous suggestion?+
That I'm not sure of because I do not use Time Machine and do not have a Time Capsule. However, if it wasn't working right before you backed it up, then, yes, the backup settings would also not be working right - that is, if the problem is, in fact, a corrupted preference file.
It's not a big deal to throw out the .plist file and start over - I've had to do it a couple of times when Mail was exhibiting strange behavior.
I just thought of another way to approach it:
Follow this path:
Users - Library - Mail - POP-your email address folder (or IMAP if that's what you use).
You should find the following mailboxes (mbox) there:
Click on the Junk.mbox - Messages folder and manually drag/throw the offending message into the trash.
(If you have more than one message there, throw them all out unless you want to keep junk messages because you won't be able to differentiate)
And if that doesn't work,
Graham might have a point - the only way I know of to clear caches is with a utility like Onyx. I just checked my Onyx and under Automation, it mentions clearing out caches as well as rebuilding Mail's envelope index. So, my next step would be to run Onyx and use the Automation tab. If you do not have Onyx, you can download it here (it's free):
After you install it, run it (you'll need your password) by running the default set under the Automation tab. You'll have to restart after it is done.
Trashing a .plist file is somewhat like "reloading" because that file contains all the settings for the application, so in essence you are starting over (except for the mailboxes which are still intact).