2 Replies Latest reply: Jan 2, 2010 10:34 AM by Allan Sampson
Luis Ortega Level 1 Level 1 (0 points)
I bought an iPhone a year ago on pay as you go (in the UK with O2), and the price included the first year free wifi/internet bolt-on.
I used it mostly for the apps on it, the maps gps feature while driving, and reading emails while away from home.
I used the phone very little, so my top ups were only £10 a couple of times during the year.
When the year ended and the bolt on expired, I decided to just use its wifi features at free hotspots or at home, but I noticed that money was being deducted from my balance because the phone or its apps were accessing the internet in some way that was incurring a charge.
I had thought that if I had no wifi bolt-on, the phone would simply not access the internet unless I was at a free wifi hotspot or on my home internet, but apparently it does, and it charges my regular call balance.
Is there any way to prevent the phone or its apps from accessing the internet unless they are on a free wifi? Are the apps that I added at fault or it it the iPhone apps that do this?
Can anyone please suggest some options for someone who uses the iphone very little for calls and texts but likes to use it for maps, apps, email and internet?

MBP 2.4ghz 4gb ram and Mac Pro 2.8 8 core 16 GB ram, Mac OS X (10.6.2)
  • Tamara Level 6 Level 6 (13,730 points)
    You would need to call your provider and ask that they completely disable data on your account as the iPhone is designed to always have a data connection.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    I had thought that if I had no wifi bolt-on, the phone would simply not access the internet unless I was at a free wifi hotspot or on my home internet, but apparently it does, and it charges my regular call balance.


    Since every wi-fi network you have previously connected your iPhone with - paid or free is stored on your iPhone with your iPhone automatically connecting to an available wi-fi network that you have previously connected your with when returning within range of such a wi-fi network, there is no way for an iPhone to differentiate between paid and free wi-fi networks - no longer automatically connecting to an available paid wi-fi network that was previously free to access.

    On your iPhone, go to Settings > General > Reset and select Reset Network Settings. This will delete all saved wi-fi network settings from your iPhone for every wi-fi network that you have previously connected your iPhone with.

    After doing so, don't connect to any wi-fi network unless you know the wi-fi network is free.