USB cable and itunes icons on screen

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USB cable and itunes icons on screen

8gig ipod touch. Windows NT??? (don't know how to find the system). Touch was working fine. Now it shows an icon of a USB cable with an arrow pointing towards the iTunes logo. It seems to be saying, plug into itumes. I did. It says the ipod is in the middle of a reset and tells me to update firmware, then click the restore button in iTunes. Did all that. I still just have the icons of the USB cable and an arrow pointing to the iTunes icon.

I'm stumped. any help will be greatly appreciated.

iMac G3 600MHz, Mac OS 9.1.x, Graphite

Posted on Jan 2, 2010 3:08 PM

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Answer 1

Jan 2, 2010 3:14 PM in response to bluudevil

Try holding down the Power and Home button until an Apple logo appears, did you back up your iPod with iTunes before?

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Answer 2

bluudevil Author

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Jan 3, 2010 12:32 PM in response to macprorocks

Thanks for replying.

I did the pwr & home button. Screen goes blank, then an apple logo, then the same USB cable icon to the iTunes icon. It seems to be stuck in the middle of a major function, it's looking for itunes, but when it finds it, itunes can't quite finish the proceedure. Very curious.

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Answer 3

bluudevil Author

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Jan 3, 2010 12:33 PM in response to macprorocks

Yes, sorry, everything is backed up onto iTunes. I would be quite happy erasing the touch if that's what it takes to revive it.

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Answer 4

Jan 3, 2010 6:45 PM in response to bluudevil

im having this same problem is there any way i can get some help...please..

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Answer 5

Zbob750

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Jan 4, 2010 8:11 PM in response to bluudevil

Hold down the sleep/wake button on the top of it for ten seconds. Plug it into your computer it should say "iTunes has detected a iPod in recovery mode" It should then give you a button on your computer allowing you to restore.

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