Canon MP560 will not print .pdf, otherwise works fine

Question

Canon MP560 will not print .pdf, otherwise works fine

Recently replaced faithful old Canon S900 with an MP560. Works fine except now it will not print PDF files. I can print PDF's from other utilities, but not from Adobe Reader 9.2.0. Job shows as STOPPED on the queue. If resumed, a message flashes and disappears and the job goes stopped again. The furtive message is something about a "client" but is not there long enough to get a good reading.
I could not find any printer or reader preferences that seem to relate to problem.
Any help or insights appreciated.
Ray

G4 PowerMac, Mac OS X (10.5.8)

Posted on Jan 6, 2010 12:03 PM

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Answer 1

Jan 6, 2010 12:14 PM in response to Raymond McCarty

The printer utility gives a message "unable to open raster stream, no such file or directory."
Other message is a pop up "Operation could not be completed. client-error-not-possible."

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Answer 2

PAHU

Level 6

16,723 points

Jan 6, 2010 1:58 PM in response to Raymond McCarty

Hello Ray.

As a test, I would try printing again from Acrobat but with the print dialog displayed, click the Advanced button and in this pane select 'Print as Image' (located next to the DPI drop menu). As it suggests, it will convert the document into a image (raster) before it enters the print system, which is probably where the problem is occurring when the file is converted to a raster before being sent to the printer.

Let me know if this works.

Pahu

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Answer 3

Jan 6, 2010 2:35 PM in response to PAHU

Hi Pahu

It worked like a charm! Thanks. I wonder why this was not a problem with my old Canon. Driver differences I guess.

Thanks again
Ray

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