Battery serial number records

Hi
I suspect that when my computer battery has been swopped with a faulty one whilst in a shop that was going to sell it for me. When I took it there it worked perfectly. When I got the computer back now the battery won't charge.

I'd like to try and trace what the battery serial number for my computer is. The original one that came with my computer. Does anyone know of a way to trace this?

The About this Mac function brings up a different battery serial number to the one that is on the sticker of the battery. Is this possible?

Any help would be very much appreciated.

MacBook Pro, Mac OS X (10.5.7)

Posted on Jan 7, 2010 1:08 AM

Reply
8 replies

Jan 7, 2010 3:12 AM in response to Rod Hagen

I was a bit of an idiot. I didn't think to check all the details out before I took my computer in. But this is what the System Profiler says now...

Operating system is: 10.5.6 actually.

Battery Information:

Model Information:
Serial Number: SMP-ASMB012-3852-610
Manufacturer: SMP
Device name: ASMB012
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 207
Condition: Check battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 5004

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 20
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes
Charging: No

Jan 7, 2010 4:35 AM in response to marionfbryan

marionfbryan wrote:
The About this Mac function brings up a different battery serial number to the one that is on the sticker of the battery. Is this possible?


Yes. In fact it seems to be normal, marionfbryan. No obvious relationship that I can see between the serial number shown on the battery case and information provided through System Profiler or Hardware Monitor from what I can see, on either of my two MBP 15" batteries. My guess is that the number on the case may be an Apple number, while the number displayed on screen is a manufacturer's number.

That certainly superficially looks like a dead battery you have there. In fact it is somewhat unusual to have a reading of simply "0" on a couple of those parameters.

You might want to try an SMC reset. It may be simply a spurious reading.

Cheers

Rod


Cheers

Rod

Jan 11, 2010 11:39 PM in response to marionfbryan

ntel-based Macs: Resetting the System Management Controller (SMC)
Last Modified: December 09, 2009
Article: HT3964

Summary
The System Management Controller (SMC) is responsible for many low-level functions on Intel-based Macs. These functions include:

Responding to presses of the power button
Responding to display lid opening and closing on portable Macs
Battery management
Thermal management
The SMS (Sudden Motion Sensor)
Ambient light sensing
Keyboard backlighting
Status Indicator Light (SIL) management
Battery status indicator lights
Selecting an external (instead of internal) video source for some iMac displays
It is possible that the SMC could encounter a problem that may cause unusual system behavior typically related to the symptoms described below. In some cases, resetting the SMC may be the only correct method to resolve the issue, however, an SMC reset should only be attempted after all other standard troubleshooting has been performed.

Products Affected
Portable Computers, Desktop Computers
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.

Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications.

For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try:

Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds.
Shutdown the Mac. Physically remove and re-insert the battery (if it's removable) and startup the Mac.
If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary.

After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary:

Fans
The computer's fans speed up quickly and remain at high speed.
The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated.

Lights
The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature).
The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL).
Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries).
The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature.

Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

System Performance
The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization.

Video
A computer that supports target display mode does not switch into or out of target display mode as expected.
A computer that supports target display mode switches into or out of target display mode at unexpected times.

Resetting the System Management Controller (SMC)
Resetting the SMC on Mac portables with a battery you can remove

Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your own

Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve

Shut down the computer.
Unplug the computer's power cord.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.

Message was edited by: Steve Lessard Jr
Actual Reset Procedures didn't originally copy

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Battery serial number records

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