I hope someone out there can help. When I try to turn on my MacBook, it chimes and then sits on the gray screen with the wheel thing spinning.
I tried booting in safe mode, clearing the PRAM and I have tried booting to the install disk and running disk repair and permissions repair. No change. When I restart, it goes back to the gray screen and stays there.
When I try safe boot, I see a progress bar, but when it is approximately one-third of the way full it disappears and the gray screen with the spinning wheel is all that remains.... and it stays that way.
I was all set to suggest safe boot - you've been there already. You might want to try restarting in Verbose mode ( command V ) to see where the stall is occurring. A bit more troubleshooting: Grab your OS system disc and try booting with it - insert the DVD restart and hold the 'C' key. If you stall at the grey screen with it restart again and hold the 'D' key to enter diagnostics.
When I boot to the Install Disk, I am able to run Disk Utilities. But even though the HD is declared verified and working, when I try to reboot the computer using the HD, it stalls on the gray screen.
I tried holding d and nothing happened.
Holding Cmd+V opened verbose mode and after a few restarts using Cmd+V to verify that the problem was consistent, I can say that it is.
The last 9 lines (let me know if you need more...I was just wanting to avoid typing them all 🙂 ) are:
com.apple.launchd 1 com.apple.launchd 1
*launched[1] has started up.
* com.apple.launchd 1 com.apple.launchd 1
*Verbose boot; will log to /dev/console.
* Bug: launchtl.c:3557 (23930):6: ioctl((s6, SIOCAIFADDR_ING,&ifra6) != -1
Running fsck on the boot volume...
Executing fsck_hfs (version diskdev_cmds-491~1).
launchctl: Dubious permissions on file (skipping): /Library/LaunchDaemons
launchctl: Dubious permissions on file (skipping): /System/Library/LaunchDaemons
launchctl: Dubious permissions on file (skipping): /etc/mach_init.d
AppleIntelCPUPowerManagement: initialization complete
There is only what appears to be a white cursor on the next line and that is where it hangs.
With luck, the important piece of information discovered from your verbose boot is that the failure is happening once the boot process has moved on to the hard drive and the boot from your DVD and drive check shows the drive is functional. Your operating system appears to be hosed though.
It can't hurt to attempt to install the OS again. Just boot with the SL DVD and try doing an installation - don't erase the drive, just try installing the OS.
This is one reason why I use both TimeMachine and bootable clone backup (two different drives). Even if my backups were old, I could boot with the external bootable clone, attempt to copy the important files from the computer's hard drive, and then all else failing, erase the drive, and restore using either the clone or TimeMachine and copy the files I retrieved.
If need be, you can sorta do this by installing a fresh copy of SL on an external drive and then try to copy files from the computer to it.
does anyone know the permissions/files/preferences I would have to change or delete to fix this problem?
There are thousands of files that make up the System - I don't think anyone has charted the permissions of each one...and do you really want to begin setting them back to rights? Just reinstall.