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I disconnected my iPod without ejecting it ...

Now I can't reconnect. The iPod isn't recognized either by Finder or iTunes. I've tried resetting the iPod and I've tried restarting the computer, without success. Any suggestions?

iMac (Intel Core 2 Duo, 2.4 GHz), iBook G4, iPod Nano (2nd Generation), Mac OS X (10.5.6)

Posted on Jan 8, 2010 11:20 PM

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4 replies

Jan 8, 2010 11:29 PM in response to Thomas Martin

Hello Thomas,

Have you tried forcing the iPod into Disk Mode as described in this Apple support document?
_[Putting iPod into Disk Mode|http://support.apple.com/kb/HT1363]_

Otherwise, I would work through the potential troubleshooting solutions provided in this Apple support document as well.
_[iPod not recognized in iTunes and Mac desktop|http://support.apple.com/kb/TS1410]_

B-rock

Jan 9, 2010 1:08 AM in response to Thomas Martin

Thanks for these replies. The thing is: when the iPod isn't connected to the computer via USB, it's completely unresponsive -- just a dark screen. When I do connect it via USB, the screen on the iPod cycles at 1 second intervals from a darkened Apple logo, to a screen saying "Use iTunes to restore" (which I can't do since iTunes doesn't detect the iPod), to a screen showing the charged battery symbol and a message saying "Do not disconnect", then back to the Apple logo, and so on. And it does this over and over (I've left it connected for as long as 3 hours, and it just endlessly cycles through those 3 screens for about half a second each). I have tried going through the reset routine -- this darkens the screen -- then if I hold down the select and play/pause buttons, it switches to flashing back and forth between a dimmed Apple logo and a large check mark, which I guess would be disk mode, but it just stays there for half a second, and anyway neither the Finder nor iTunes detects the iPod. So nothing I've seen on the Apple iPod Troubleshooting documentation seems to help. So I'm completely at a loss...

I disconnected my iPod without ejecting it ...

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