Registry settings for I-Tunes burner missing

I have had I-Tunes for several years and have never had a problem before. Recently a start-up message has started opening that says, "The registry settings used by the I-Tunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please re-install i Tunes." So I have re-installed i Tunes several times to no avail. I'm hoping there is some techy out there who can help me out! Thank you!

Dell, Windows Vista

Posted on Jan 11, 2010 2:56 PM

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2 replies

Jan 13, 2010 3:14 PM in response to greenal6

I got same message, tried almost every resolution i.e. installed gear drivers, uninstalled itunes step-by-step and reinstalled. I finally got so frustrated, I finally tried the resolution noted below:

START > Run... regedit

* Go to HKEY LOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
* Rename UpperFilters entry to UpperFilters_backup
* Create new entry of type REG MULTISZ (multi-string value) In Registry Editor, click Edit -> New -> Multi-String Value
* Name new entry UpperFilters
* Add values that are in UpperFilters_backup to new entry by double clicking it and typing in values that are in UpperFilters_backup.
* Make sure GEARAspiWDM values is entered so that it is after the 'redbook' value (if it existed UpperFilters_backup) but before any Roxio driver values ('Cdralw2k' and 'pwd_2k, if they existed), and a carriage return after each value, including last one.
* Reboot.

I was very hesitant to try this, but it was the only thing to do. There was one hitch to this. The respective file 4D36E965... did not have the UpperFilters entry. So in my case, I exported the 4D36E965 entry to my desktop as a backup just in case. Then I followed the instructions to create the entry as detailed in the instructions, added the entry as noted, rebooted, and now the message no longer appears when I open iTunes. I have no idea what causes this problem. Maybe I'll find out when I try another application. Just make sure to follow the instructions to the letter. Good luck.

Jan 13, 2010 4:00 PM in response to greenal6

Error:
"Warning! The registry settings used by the iTunes drivers for importing and burning CDs & DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."

http://www.gearsoftware.com/wiki/index.php?title=CD/DVDdrives_disappearing_due_to_incorrect_registryentry

-On the Start menu, click Run.
-Type regedit and click OK.
-Click the plus sign next to HKEY LOCALMACHINE to expand the tree.
-Click the plus sign next to SYSTEM.
-Click the plus sign next to CurrentControlSet.
-Click the plus sign next to Control.
-Click the plus sign next to Class.
-Click to select the heading that begins {4D36E965- (don't click the plus sign here).
-Create new entry of type REG MULTISZ (multi-string value) In Registry Editor, click Edit -> New -> Multi-String Value
-Name new entry UpperFilters
-Add value GEARAspiWDM and press return. Click OK
-Close registry editor
-restart
-iTunes and no Error.

-Test by right-click on playlist and burn playlist to disk
-pops up with options for CD
-please insert a blank disc

http://support.apple.com/kb/TS2372

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Registry settings for I-Tunes burner missing

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