Safari, Firefox and Chrome freeze Macbook on particular sites

Question

Level 1

0 points

Safari, Firefox and Chrome freeze Macbook on particular sites

Hi,
The problem is that my system freezes randomly while I'm using Safari, Firefox, or Chrome. By freeze I mean the screen goes static and doesn't change and I can't use the keyboard or mouse. My only solution at this time is to hold the power button. The problem is random and difficult to reproduce.

This has happened numerous times while streaming video or audio, once on google reader and once on google maps.

I ran Apple Hardware Test and it said everything was fine.

I have repaired my disk permissions and I have reinstalled all of my web browsers. So far nothing has fixed he issue, in fact it's happening more frequently these days.

Could this be a problem with Java, or my graphics driver, or a kernel crash?

-Marc

MacBook 5,2, Mac OS X (10.6.2)

Posted on Jan 11, 2010 10:43 PM

Reply

Answer 1

Jan 12, 2010 1:10 PM in response to mkr_mkr

HI and Welcome to Apple Discussions...

*"Could this be a problem with Java, or my graphics driver, or a kernel crash?"*

More than likely an outdated vesrsion of Flash. See below for help with a kernel panic.

Try uninstalling then reinstalling the Flash Player plugin.

Uninstall Flash

Install Flash

Relaunch Safari and see if that helped... if not.

From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...

From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.

http://support.apple.com/kb/TS1594

If you are running Safari in 64 bit mode, try running in 32-bit mode instead. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.

If you see this on your screen ...

That's a kernel panic. Go here to Resolve Kernel Panics

Carolyn 🙂

Reply

Answer 2

mkr_mkr Author

Level 1

0 points

Jan 14, 2010 7:32 PM in response to Carolyn Samit

I reinstalled Flash and switched Safari to 32bit. It's been 2 days and so far no crashes. Thanks for the help. I'll wait a few more days before marking this resolved.

Reply

Answer 3

mkr_mkr Author

Level 1

0 points

Feb 12, 2010 9:10 PM in response to mkr_mkr

Hi, I it's been a while but this problem just keeps coming back, no matter how often I reinstall flash or reset safari. Do you think this could be a hardware issue or is there a more stable version of flash to use?

-Marc

Reply

Answer 4

SFX.RBK

Level 1

45 points

Feb 12, 2010 9:51 PM in response to mkr_mkr

Hi mkr_mkr i will recommend you better to uninstall 2 of the 3 browser you have, because there may be a conflict between them.
Select the one you feel more comfortable and uninstall the others.
Good luck.

Reply

Answer 5

TildeBee

Level 7

31,917 points

Feb 13, 2010 9:55 AM in response to mkr_mkr

mkr --
I have 3 browsers on my Mac with no problems, so I don't think at
this point you have to uninstall the other two.

Questions for you:
1. Did you repair permissions after reinstalling Flash?
2. After 10.6.2 Install, have you checked your Font Book for duplicate fonts?

Reply