How to view Online Pay Stub?

Question

Level 1

4 points

How to view Online Pay Stub?

I am unable to view my online pay stubs with the new mac I've just purchased. It just opens to a blank page when I click in view. I was able to view them with my last laptop which was a pc. Please help? Is there a program I need to download to be able to view them or is it a security setting?

13" Macbook Pro, Mac OS X (10.6.2)

Posted on Jan 12, 2010 5:57 PM

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Answer 1

Barney-15E

Level 10

112,848 points

Jan 12, 2010 6:06 PM in response to thetoy31

We'd have to know a lot more about it.
Pay stub format. Viewing interface. Perhaps the institution that provides the service can help.

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Answer 2

Jan 12, 2010 7:04 PM in response to thetoy31

Maybe, just maybe your peecee was using internet explorer and the site was developed by folks who could not write cross browser pages. Therefor you might need to use a browser that uses the IE format.
You could contact your payroll dept. and ask them is this is the case.

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Answer 3

Russa

Level 4

1,343 points

Jan 12, 2010 7:20 PM in response to thetoy31

.. there are some websites that are problematic for Safari. One alternative is to download Firefox and use that to view the paystub. Another alternative is to check to see if you must have Adobe Acrobat reader installed on your machine i.e. a pdf file reader.

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Answer 4

Lyssa

Level 8

41,327 points

Jan 12, 2010 7:20 PM in response to thetoy31

Which browser are you using on your Mac? Have you tried more than one?

Which browser(s) did you use on your PC?

~Lyssa

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Answer 5

MartinR

Level 6

19,243 points

Jan 12, 2010 7:38 PM in response to thetoy31

Sounds like ADP iPay ...

They are running some windows specific web services that build the pay stubs in PDF but then don't download them properly.

I got it working with Firefox

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