How to I "trust" a link?

I have a new iMac running OS10.5.8. Safari 4.0.4 and Firefox, too.

I'm trying to gain access to a site to look at some construction documents. This is run thru an application called Citrix. But when I click on the link for the documents, Citrix loads and then I get a "You have chosen not to trust the server's security certificate", and Citrix closes. What do I need to do to "trust?"

I've gotten Citrix to work before, but perhaps not on this particular site.

Thanks....

iMac, Mac OS X (10.5.8)

Posted on Jan 14, 2010 3:44 PM

Reply
5 replies

Jan 14, 2010 4:21 PM in response to Carl Isackson

HI,

*"I've gotten Citrix to work before, but perhaps not on this particular site."*

Perhaps you were able to access files before you upgraded to Safari 4.0.4

From the Safari Help Menu ...

A certificate is a file that helps to keep web communications secure. It’s also known as a digital certificate and public key certificate.

Certificates are issued by trusted organizations, such as VeriSign, Inc. or RSA Security, Inc. When you go to a secure webpage—for example, to do online banking—Safari checks the site’s certificate and compares it with certificates that are known to be legitimate. If Safari doesn’t recognize the website’s certificate, or if the site doesn’t have one, Safari will let you know.

Some websites have extended validation certificates, also know as “EV certificates,” which require more extensive investigation by the certifying agencies. Safari supports EV certificates.

A secure website and Safari work together to encrypt any information you exchange with the site. The key used for the encryption is contained in the site’s security certificate. No one can read the information as it’s being sent. This protects your login information, credit card numbers, addresses, and other secure data.

If you need to connect to a website that requires a personal certificate, you’ll be provided with a certificate and instructions for installing it. Once your certificate is installed, you can gain authenticated access to the website automatically. If you are unable to access the website, contact the website administrator.

Also, from the Safari Menu Bar click Safari/Preferences and select the Security tab.

Where you see: Warn when visiting a fraudulent web site. Make sure that is deselected.






Carolyn 🙂

Jan 15, 2010 1:55 AM in response to Carolyn Samit

Sometimes if it's checked you can't access any sites

Then you have mangled database file!

The blacklists from Google’s Safe Browsing Initiative (where Safari checks for 'fraudulent websites') are contained in a database cache file called SafeBrowsing.db - the file was created when you first launched Safari, and if you have the browser open, the file is modified approximately every 30 minutes.

In other words it is part of Safari's (version 3.2 onwards) new anti-phishing security feature.

As an alternative to turning off 'Warn when visiting a fraudulent website', which will lose you that important security feature, you should delete that database file, (but first close Safari):

Home/Library/Caches/com.apple.Safari (this is a folder)/SafeBrowsing.db

(This location may vary depending on your OS)

It will be recreated next time you open Safari, and will then start again collecting details of dodgy websites.

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How to I "trust" a link?

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