1 2 3 4 5 Previous Next 183 Replies Latest reply: Jun 16, 2014 10:38 AM by beekayApple Go to original post Branched to a new discussion.
  • 30. Re: I get "error code 0x80020022" when I try to write to disc.
    awhite6000 Level 1 Level 1 (0 points)
    Bob - well said and my thoughts exactly.

    I have now tried four different brands of DVD's and CDR's with no luck. Its very frustrating trying to burn a songlist from my iTunes library which I have purchased from Apple so not good joined up thinking here.

    This seems to be an infrequent issue, I purchased TWO macbooks, same specs etc and only one is suddenly having this problem, my other is working perfectly.

    Maybe Apple can put some of those mega profits to good use and solve this issue which first became apparent in 2005, is it not good policy at Apple to keep their clients happy and give good customer service?

    Was this not the basis on which Apple was built and has had considerable success with...
  • 31. Re: I get "error code 0x80020022" when I try to write to disc.
    krbusby Level 1 Level 1 (20 points)
    Here's a weird twist... I can write to rewritable discs fine, just not 'write once' discs.

    Also I'm now curious if the rewritable lens and the write once lens are maybe different lenses and one has failed.

    I've asked on a few MacBook forums if these are indeed the same or different lens but no response.

    http://discussions.apple.com/thread.jspa?threadID=2675108&tstart=0

    Message was edited by: krbusby

    Message was edited by: krbusby
  • 32. Re: I get "error code 0x80020022" when I try to write to disc.
    TNVancity Level 1 Level 1 (0 points)
    I've got the exact same problem as all of you - this is a sucky issue that I never had a problem with before snow leopard, having burned many many many dvds as close to capacity with all different brands...

    bottom line is, snow leopard has been the worst OS update I've EVER seen from apple and the number of things it has screwed up on my computer is ridiculous. having a superdrive from apple should not require me to go out and try different brand discs or lower my burn speed to half - those suggestions in themselves are ridiculous, FIX THIS PROBLEM APPLE.

    this is so brutal, I have been an Apple customer for over 10 years now and the way my computer acts now is worse than any of my previous models ever were.

    sorry for my rant I am just so frustrated to be having to deal with a problem like this.
  • 33. Re: I get "error code 0x80020022" when I try to write to disc.
    Terald Level 1 Level 1 (10 points)
    I've just gone through a tower of discs trying lower speeds, restarting, repairing permissions and no luck. Machine is 2 months old, a replacement for screen fault that has never been solved. Looks like issues are becoming more and more common and I've got to say, my enthusiasm for Apple is dwindling by the day.
  • 34. Re: I get "error code 0x80020022" when I try to write to disc.
    krbusby Level 1 Level 1 (20 points)
    Not much of a rant.

    I understand the frustration, we've come to expect a certain level of perfomance and reliability from Apple.

    Incidently my issue wasn't resolved so I've taken it in for service and the superdrive is being replaced under my Applecare. Which is great, but the number of people experiencing failures is much too high and the attitude of 'try different discs' is unacceptable.

    On a side note my machine has developed several cracks. From what I can find on line these 'lower case' cracks are covered about half the time. The other half the time Apple will not fix them under warranty. I'm discussing the issue with them now and if they refuse I'm simply walking away from Apple. No rant, no worries, just a lost customer.
  • 35. Re: I get "error code 0x80020022" when I try to write to disc.
    robertpix Level 1 Level 1 (0 points)
    My little white MacBook now has the same 0x80020022 problem. It's depressing that apple has no answer. I own an original titanium Powerbook that is over 8 years old. I still use it in my photography business for on-site proofing and have burned countless CDs and DVDs on it over the years. It's worked flawlessly, probably because I haven't updated the OS in years. If something ever happens to my titanium and I'm stuck taking my MB on the road, an option would be the Samsung USB 2.0 8x DVD Writer External Optical Drive SE-S084D/TSBS for $41. It gets excellent reviews. I haven't used an external drive since the days of my blue and white G3!
  • 36. Re: I get "error code 0x80020022" when I try to write to disc.
    krbusby Level 1 Level 1 (20 points)
    UPDATE:
    It came down to having my optical drive replaced. Apple gave me no grief and replaced it the moment I asked.

    So, it may still have been software related but the new drives they're using are not effected by whatever the problem was.

    I should mention that I have Applecare. I doubt they'd replace these drives without coverage.

    Thanks to all those who responded and I hope you find a reasonable solution.

    Another note; third party drives for the white MacBooks are cheap and easy to install following the procedures outlined at iFixit.
  • 37. Re: I get "error code 0x80020022" when I try to write to disc.
    I@Me.com Level 1 Level 1 (0 points)
    For what it's worth...

    I hadn't noticed this error message until today's attempt to burn a disc image -- I just updated to 10.6.7 two days ago so I don't know if that is a factor.

    I tried twice to burn a disc image to DVD+R discs using the finder -- both times I received the error message. I tried a third time using Toast 10 and got a hardware error message. The interesting thing in Toast was that it was trying to burn to "Matshita DVD-R UJ-85J".

    *Seeing the "DVD-R" in the dvd drive name caused me to try a DVD-R disc with Toast and it burned like its supposed to* (after ruining 3 DVD+R discs).

    I don't know if it's the new OS update. I'm pretty sure I've burned to DVD+Rs before, although most of my recent burnings have been -R (I don't like waiting for the "Lead-Out Finalizing" that DVD-Rs require so I tried going with DVD+R today... and got the error).
  • 38. Re: I get "error code 0x80020022" when I try to write to disc.
    kepicot Level 1 Level 1 (0 points)
    To anyone having trouble burning a cd and getting error code 80020022, I have experienced this problem on and off with my MacBook Pro and it has always resolved itself. Before taking the advice of someone from the "genius" bar such as buying new media or a new drive, try something much simpler. Tonight I had the problem again and fixed it again. I went to disk utility and ran "repair disk permissions", then restarted. Using the same cd that did not work before, I burned the same songs I had tried before, and it took about 2 minutes. All I had to invest was about 10 minutes of time to repair disc permissions and restart. It's worth trying before investing in all that other stuff.
  • 39. Re: I get "error code 0x80020022" when I try to write to disc.
    jordanancel Level 1 Level 1 (0 points)

    After reading numerous posts in many forums on this issue, it seems that the 0x80020022 has been around since at least 2005, and Apple has not directly responded to any reports of it.

     

    It seems to me that Apple wholly ignores this problem, which I am now experiencing on my unibody macbook pro (less than 2years old) and only after upgrading to 10.6.7.

     

    I believe the best way for Apple to resolve this problem would be a class-action law suit filed o behalf of the hundreds of consumers whose businesses have been affected and enjoyment disrupted, as this seems to be a know defect.

     

    Thoughts?

  • 40. Re: I get "error code 0x80020022" when I try to write to disc.
    jordanancel Level 1 Level 1 (0 points)

    After reading numerous posts in many forums on this issue, it seems that the 0x80020022 has been around since at least 2005, and Apple has not directly responded to any reports of it.

     

    It seems to me that Apple wholly ignores this problem, which I am now experiencing on my unibody macbook pro (less than 2years old) and only after upgrading to 10.6.7.

     

    I believe the best way for Apple to resolve this problem would be a class-action law suit filed o behalf of the hundreds of consumers whose businesses have been affected and enjoyment disrupted, as this seems to be a know defect.

     

    Thoughts?

  • 41. Re: I get "error code 0x80020022" when I try to write to disc.
    fiberhome Level 1 Level 1 (0 points)

    I hit this problem with my dual 1.8-GHz G5 a few months after upgrading to Leopard, so it clearly had nothing to do with Snow Leopard on my machine. Restarting and burning a much smaller set of files on a DVD that had failed before let me burn a DVD. I'm using Memorex DVDs (from a recently opened pack), so they may be an issue. I also switched from burning the DVD from a cloned copy of my primary hard drive (I have a second hard drive installed in the machine) to burning direct from the primary hard drive.

     

    It looks to me like the cryptic error message may be triggered by a number of fussy little things. I'll have to see if this limits how much I can burn onto a DVD, but I've got other things to do besides fuss with the machine.

  • 42. Re: I get "error code 0x80020022" when I try to write to disc.
    marquiis Level 1 Level 1 (0 points)

    hey, has anyone tried copying the file from its original location and pasting it onto the disk before you burn it instead of the traditional Mac "drag-n-drop"?

  • 43. Re: I get "error code 0x80020022" when I try to write to disc.
    krbusby Level 1 Level 1 (20 points)

    Thank you for your input but suggesting we try repairing disk permissions is like asking if the computer is plugged in. It's useful information but of course it's one of the first things people try.

     

    I've been posting about this issue for ages and have had threads disappear and have been attacked by Apple loyalists when I suggested Apple optical drives were crap.

     

    I am now convinced that the error message is just a vague failure message. It simply means the drive has failed for any number of reasons and should be replaced under warranty.

     

    It would have been nice if Apple pointed this out years ago but they seem to not give a hoot about certain product shortcomings and would rather just give us the talk-to-the-hand sign.

     

    I will not be purchasing another Apple product. Not because they have a higher than normal failure rate, I don't think they do, but because of Apple's the-customer-is-always-wrong attitude.

     

    This is a personal opinion and is not meant to dis Apple, it's just my experience with them.

     

    P.S.

           To add an example of my frustration with Apple's attitude, try explaining to a new Windows switcher why Pages has no autosave feature. We've been begging Apple for years but no response. I've seen people go strait back to Windows because of this one little issue.

  • 44. Re: I get "error code 0x80020022" when I try to write to disc.
    diveactive Level 1 Level 1 (0 points)

    Tis seem to be an on going issue with no solid resolve , its about time Mac looked into this and came clean. As this is the 5th  time now I have had to look to see if there is a resolve. How can a manufacturer sell any thing that does not do what it says.

     

    I did down  grade the double layer s to get them to write , his worked but 1 out of 3 times not. Just less expensive using cheaper quality , But they do burn better. 50 p or 2.50 rm each.

     

    I did find on my PC that shutting down programs worked some times. Honestly my PC sonic dvd burning much more reliable. . But I dont like using PC after all I paid 9000 rm for this Mac book pro ,

    Sorry to say this off my chest. macs goof for help in the shop solving problems and under warrantee, but when hard wear goes wrong. or issues like this. No money no honey . They dont seem to want to know. 

    forgive me for saying it . But mac need to address this issue.  Been going on far to long.

    Its frustrating and embarrassing when on a shoot and you are asked why use mac. and they are so expensive. you go to burn the photos and it all falls apart in front of the customer .

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