Magic Mouse keeps losing connection.

Question

Magic Mouse keeps losing connection.

It is getting worse and worse. Batteries are at 75% and I have a day one history with the Magic Mouse and the previous BT mouse as well whereby this would happen occasionally but now the connection loss is frequent? As always I keep all my software, firmware, etc. updated and my iMac is one of the new ones. Thanks. d

27'' 3.06 iMac, Mac OS X (10.6.2), A Time Capsule, Airport Express, and iPod

Posted on Jan 16, 2010 7:30 AM

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Answer 1

Best reply

Barry Hemphill

Level 8

40,456 points

Jan 16, 2010 7:38 AM in response to Dennis Moriarty

Hello Dennis:

Try a couple of things:

Trash a preference file (com.apple.bluetooth.plist) and restart.

Delete and then add the mouse back in.

Make the mouse a favorite: Open system preferences>bluetooth. Highlight the mouse and click on the little gear and select +"show more info."+ Click on the gear again and make the device a favorite.

Barry

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Answer 2

Stevetek

Level 1

0 points

Jan 16, 2010 11:12 PM in response to Dennis Moriarty

May be battery issue

See:
http://discussions.apple.com/thread.jspa?threadID=2217770&start=15&tstart=0

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Answer 3

dustda01

Level 1

25 points

Apr 12, 2010 5:40 PM in response to Barry Hemphill

Thanks Barry, I was having this problem with my Dad's iMac (10.6.3) and your tip worked great.

The issue started happening after the 10.6.3 update, then every time the computer would go to sleep, it had to be waken from the keyboard because the mouse would have lost the connection at every sleeping instance.

Your tip about the bluetooth plist and the favourite seemed to do the trick. Just wanted others to know that this does seem to work, for me at least.

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