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Magic Mouse keeps losing connection.

7793 Views 3 Replies Latest reply: Apr 12, 2010 5:40 PM by dustda01 RSS
Dennis Moriarty Level 2 Level 2 (305 points)
Currently Being Moderated
Jan 16, 2010 7:30 AM
It is getting worse and worse. Batteries are at 75% and I have a day one history with the Magic Mouse and the previous BT mouse as well whereby this would happen occasionally but now the connection loss is frequent? As always I keep all my software, firmware, etc. updated and my iMac is one of the new ones. Thanks. d
27'' 3.06 iMac, Mac OS X (10.6.2), A Time Capsule, Airport Express, and iPod
  • Barry Hemphill Level 7 Level 7 (33,060 points)
    Currently Being Moderated
    Jan 16, 2010 7:38 AM (in response to Dennis Moriarty)
    Hello Dennis:

    Try a couple of things:

    Trash a preference file (com.apple.bluetooth.plist) and restart.

    Delete and then add the mouse back in.

    Make the mouse a favorite: Open system preferences>bluetooth. Highlight the mouse and click on the little gear and select +"show more info."+ Click on the gear again and make the device a favorite.

    Barry
    iMac 20" 2.4 Ghz Intel-based/2 GB, iMac 17" 1.8 Ghz G5/1 GB, DSL, Firewire HDs, Mac OS X (10.6.2)
  • Stevetek Calculating status...
    Currently Being Moderated
    Jan 16, 2010 11:12 PM (in response to Dennis Moriarty)
    Mac Pro 2008 - iMac Late 2009, Mac OS X (10.6.2), none
  • dustda01 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Apr 12, 2010 5:40 PM (in response to Barry Hemphill)
    Thanks Barry, I was having this problem with my Dad's iMac (10.6.3) and your tip worked great.

    The issue started happening after the 10.6.3 update, then every time the computer would go to sleep, it had to be waken from the keyboard because the mouse would have lost the connection at every sleeping instance.

    Your tip about the bluetooth plist and the favourite seemed to do the trick. Just wanted others to know that this does seem to work, for me at least.
    Macbook @ 2.4GHz, Mac OS X (10.6.3)

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