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QuickTime failed to initialize on Windows 7

I'm having an intermittent problem with QuickTime... I'm getting "QuickTime failed to initialize. Error # -2093 Please make sure QuickTime is proplerly installed on this computer.

I have uninstalled QuickTime/ITunes reinstalled both, reinstalled just QuickTime, reimaged my machine from an image when QuickTime/ITunes worked after a reboot... I have tried many things. Sometimes it works many times it does not. Please help. This is driving me nuts!!!

Toshiba Satellite L355, Windows 7

Posted on Jan 16, 2010 6:32 PM

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7 replies

Jan 16, 2010 9:09 PM in response to cottongd

I have the same problem with my QuickTime and Windows 7. I've followed all the suggestions on the other forums but nothing seems to work. Repairing, uninstalling and reinstalling; nothing is working....except- I can get QuickTime to work when I'm in my browser but not as a stand-alone application! Now I'm really scratching my head and getting ready to pull out my hair!

Jan 17, 2010 4:50 AM in response to ZiaDude

I only get QuickTime to work when I reinstall GTK (go figure!)... sometimes it still works after a reboot -- sometimes not. But the reinstall of GTK seems to consistently help. I don't know what is being installed that solves the problem. It might be something in a common files area or in the registry... I just don't know and I don't know how to isolate it. It has nothing to do with the installation (reinstallation) of QuickTime. It seems that something gets changed on a reboot that results in QuickTime cannot be found on invocation -- something in a path definition or something like that. The properties for QuickTime don't change... it's a mystery.

Jan 17, 2010 2:11 PM in response to b noir

No... but I think I found the problem. The apple support site had a page http://support.apple.com/kb/HT2292, "Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7". It states, "In Windows Vista and Windows 7, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows."

I've gone through the steps and re-enabled most of the services and start up items and QuickTime still works. There are a few that remain, I don't really care about them... I'll run it like this for a week, then I'll enable the rest to see which one if any is causing the conflict.


The article makes the most sense of anything I can see.

Reinstalling GTK after the problem showed up was not a solution... it just allowed me to run QuickTime for the current boot. 🙂

Jan 17, 2010 2:42 PM in response to cottongd

Good catch, cotton!

I think it might also be prudent to check for malware. (Sometimes the startup items that can cause these sorts of issues are dropped there by adware or other beasts.)

Download fresh definitions and run vigorous virus and spyware scans. If your security software provider offers them, supplement those scans with an "Online" virus check. (They can sometimes pick up an infection even when the security software on the PC has been compromised.)

Supplement those scans by downloading and installing the free version of Malwarebytes. Update the Malwarebytes definitions prior to running a scan with Malwarebytes:

http://www.malwarebytes.org/

Do the scans pick up any infections? If so, what do the scans call the infections? (Precise spelling please.)

QuickTime failed to initialize on Windows 7

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