0 Replies Latest reply: Jan 17, 2010 2:55 AM by shan75
shan75 Level 1 Level 1 (0 points)
I have some problem with my iphone. When i connect the phone to my PC it unable to detect in itunes. I have tried to uninstall all apple software as suggested by the Apple website but it still unable to help me.

I get following message when i connect my phone ; Itunes could not connect to this iphone because an unknown error accurred (0xE8000022).

today i got another error E0000225.

I am trying to solve last four days but unable to solve it. Even tried to use different computer which using Window XP still show same problem. Please help me to correct the problem. I have tried to uninstall and reinstall the problem remain same.

I have run the DIAGNOSTICS IN HELP and following is the result :

Microsoft Windows 7 Ultimate Edition (Build 7600)
Hewlett-Packard Compaq Presario CQ45 Notebook PC
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number A354B0F1742C9BE0

Current user is not an administrator.
The current local date and time is 2010-01-16 19:01:03.
iTunes is not running in safe mode.

Video Display Information

Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family


** External Plug-ins Information **

No external plug-ins installed.

** iPod/iPhone Connectivity Tests **

iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.

Universal Serial Bus Controllers:

Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Device Not Currently Connected:

iPhone 3G running firmware version 3.1.2


I have tried all solution provided its not worked.

Compax Presario CQ45