Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't download Skype

I am trying to download and set-up Skype on Snow Leopard. I get a message that there is some type of conflict and unable to complete process. Has anyone else had this problem?

Macbook, Mac OS X (10.6.2)

Posted on Jan 17, 2010 12:52 PM

Reply
Question marked as Best reply

Posted on Jan 18, 2010 7:39 PM

HI,

No problem using Skype here Safari 4.0.4 on 10.6.2 so try trouble shooting...

Go to ~/Llibrary/Safari and move the Downloads.plist file to the Trash and relaunch Safari. See if you can download Skype.

If not ...

From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...

From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.

http://support.apple.com/kb/TS1594

Make sure your MacBook has sufficient disk space. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 10% to 15% free disk space at all times.*











Carolyn 🙂
1 reply
Question marked as Best reply

Jan 18, 2010 7:39 PM in response to mrappe

HI,

No problem using Skype here Safari 4.0.4 on 10.6.2 so try trouble shooting...

Go to ~/Llibrary/Safari and move the Downloads.plist file to the Trash and relaunch Safari. See if you can download Skype.

If not ...

From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...

From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.

http://support.apple.com/kb/TS1594

Make sure your MacBook has sufficient disk space. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 10% to 15% free disk space at all times.*











Carolyn 🙂

Can't download Skype

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.