6 Replies Latest reply: Jan 25, 2010 8:22 AM by Golden Shoes
dagooche Level 1 Level 1
Hi: In all the years I have used Address Book, the "Find & Combine Duplicate Cards" feature has never functioned, I repeat, has never functioned. It always freezes the program once it has completed the find and begins to combine duplicate cards. "Address Book Not Responding" is the message I always get in the "Force Quit" window -- which I indeed have to do. I always back up before I again try to use the feature hopeing it's been "fixed" via recent automatice updates which I always accept and install.

Please assist if possible. I would love to see that feature functional, especially now that I have an Iphone. I'm a consummate Filemaker user and find I must continue to maintain both Address Book and Filemaker records for my work which is a terrible inconvenience for we power users. One would hope that the Address Book database program soon becomes as sophisticated as our Macs and Iphones as it is the very basis of all our e communications systems. Regards - Scott Foster, Honolulu

OS 10.4.11
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (3.1)
Number Of CPUs: 2
CPU Speed: 2.7 GHz
L2 Cache (per CPU): 512 KB

Bus Speed: 1.35 GHz
Boot ROM Version: 5.2.4f1
Serial Number: G8534ALARU4

dual 2.7 GHz PowerPc G5, Mac OS X (10.4.11), Memory: 5.5 GB
  • BDAqua Level 10 Level 10
    At this point I think you should get Applejack...


    After installing, Reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...

    applejack AUTO

    Then let it do all 5 of it's things.

    The 5 things it does are...

    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.

    At least if it doesn't fix it, it'll eliminate a few questions.
  • dagooche Level 1 Level 1
    Thanks for this tip re Applejack. I do wonder if it's better than the native "Disk Utility" program which I run installed bi-weekly before backing up and monthly from the original OS disc?
  • BDAqua Level 10 Level 10
    It does several things that DU can't/doesn't, I'd try it, especially Cach clearing that even other Cache clearing Utilities don't seem to... I'd even redo step #3 and clear specific User caches.
  • dagooche Level 1 Level 1
    I did as you suggested and consulted with several sophisticated Mac user friends re running the program. No luck. Running the Address Book "Find Duplicates" feature still freezes Address Book and results in a complete Address Book data loss requiring a rebuild. I had it back up of course so no harm done. My friends all said the same thing about the feature; that it's never worked for them either. What caused my sudden interest in the program was my recent purchase of an Iphone which displays ALL of the duplicates which makes it very difficult to easily local a contact while on the road. I wonder how to get in touch with one of the program developers for Address Book? Any other info would be helpful. Thanks anyway!
  • BDAqua Level 10 Level 10
    I wonder how to get in touch with one of the program developers for Address Book?

    They wouldn't be working on AB for 10.4 any longer. It has been improved in 10.5 & 10.6 though.
  • Golden Shoes Level 5 Level 5
    Have you tried using the Remove Duplicates script from Andreas Aamann's various Mail scripts? If not, download them and try it: Mail Scripts