E key on keyboard not working. Password with e key .

Crazy and bad luck- on booting up, I am asked for username and password to log on- normal. But my password has an "e", unfortunately the "e" key stopped working I have cleaned. Restarted nothing works '
so now what do I do? I need a document from my laptop urgently . Thanks

Message was edited by: Smaziz

MacBook pro

Posted on Jan 17, 2010 11:21 PM

Reply
6 replies

Jan 18, 2010 12:01 AM in response to Smaziz

Sorry to hear about this. Best way as a short term measure is to beg, borrow or steal (but don't take that literally) a USB keyboard (not expensive these days): got a friend with a PC nearby? Plug that in and use that when you need to startup. I would also suggest changing the password.

Other than that as a short-term and instant measure, you could start up with the install disk if it is handy and use the Utilities to change the password. If you don't have that, changing the password may need some Unix work.

Message was edited by: Graham K. Rogers

Jan 18, 2010 1:05 AM in response to Smaziz

In general (and I have tried with a number of keyboards over time) either it works out of the box, or you will be asked to identify the keyboard. The instructions are clear: press the key to the right of the left shift key. . . etc. The only problem with the external is usually finding the Command key as opposed to the key marked with the Windows symbol.

As to Rod's suggestions of remote access, if you can do this over a network (not sure if there is no one logged in), you would enter the password on the remote computer -- easier to pull the keyboard for a couple of minutes.

Message was edited by: Graham K. Rogers

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

E key on keyboard not working. Password with e key .

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.