4 Replies Latest reply: Jan 20, 2010 6:01 AM by Ingo2711
ronz245 Level 1 Level 1 (0 points)
My new phone (new but got wet) will not power up unless plugged into wall. Does not power up connected to USB. No wireless. No service. No fun! I can still get to camera roll when plugged into wall. Any ideas on getting photos and videos off? Never synced to itunes. Is there a removable memory card inside? Is there an iphone usb cable that is higher voltage so that it will poer up? Any ideas would be appreciated. Thank you much.

iphone 3g 16gb
  • Ingo2711 Level 7 Level 7 (20,485 points)
    Welcome to the discussions,
    sorry about your phone, there's no removable memory card inside the phone. Some people got their phone functions partially back by putting the device in a sealed bag of rice and letting it stay there for a couple of days. In case this works for you and you can connect to your computer, disable autosync in itunes before you connect. Syncing to a computer for the first time will erase all media first and you won't be able to copy your pictures to your HD.
  • wjosten Level 10 Level 10 (93,880 points)
    Ingo2711 wrote:
    Syncing to a computer for the first time will erase all media first and you won't be able to copy your pictures to your HD.


    FYI: Photos in the camera roll are not itunes content and are not touched during the sync process(except being included in the phone's backup). Photos in the camera roll are treated like any other photos in a digital camera and are imported to the computer by the appropriate image capture program.
  • wjosten Level 10 Level 10 (93,880 points)
    The only way you're gonna get the pics off your phone is to connect it to your computer & hope your image capture program sees the phone. Since the most power that a 2.0 USB port on your computer puts out is 500mA that probably explains why you're only able to power the phone from a wall charger, which puts out 1A. You could try using a high powered USB hub...look at the specs and see if you can find one that puts out 1A.
  • Ingo2711 Level 7 Level 7 (20,485 points)
    That might be true in case of photos and videos taken with the phone, but not with video content downloaded from the iTunes Store.