HP Laserjet CP2025

Question

HP Laserjet CP2025

Since installing Snow Leopard on my MacBook Pro, I'm unable to print anything in colour with the HP2025. Any news when a driver will be available please or is there anything else I can do?
It's very, very annoying!
Thanks

MacBook Pro, Mac OS X (10.6.2)

Posted on Jan 18, 2010 11:41 PM

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Answer 1

Jan 19, 2010 8:49 AM in response to Bethan Williams

Are you using the updated 2020 driver?

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Answer 2

Jan 20, 2010 10:51 PM in response to John Blanchard1

Yes I've downloaded drivers from HP and updates from Apple but still no luck.

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Answer 3

Jan 21, 2010 7:02 AM in response to Bethan Williams

There are several reasons that your printer will not print in color. If any color toner is "out" it will switch to MPACCO- Mono Printing at Color Cartridge Out. If you print a supplies page, it will tell you if any supply is out, and if it is capable of printing in color, the bar graphs for wach color will be in the correct color.
It may just be coincident with your upgrade.

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Answer 4

Jan 22, 2010 1:57 PM in response to steveluannj

Thanks for suggestion, but I've used the printer with a PC and it prints perfectly.
It was fantastic before I added Snow Leopard. I'm stumped at the moment.

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Answer 5

Jan 22, 2010 4:19 PM in response to Bethan Williams

Are you using any presets? I don't have one of these printers, but there is a setting in the Color/Quality Options to print color as gray. Maybe this is on?

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Answer 6

Jan 29, 2010 9:10 AM in response to John Blanchard1

Thank you for all the suggestions. I have resolved the issue by uninstalling the printer from system preferences and then reconnecting by USB and it now prints perfectly.
Thanks again.

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