9050 Views 7 Replies Latest reply: Jan 19, 2010 3:21 PM by b noir
I didn't see anything on the Itunes website saying I shouldn't use a specific browser?
It's not as simple as needing to use a specific browser, I'm afraid. You've got one of a range of possible problems relating to (sometimes quite subtle) internet/network connection issues. Because Firefox handles network connections a little differently from other browsers, sometimes using Firefox rather than IE will get you past this sort of thing. (And for some people having this sort of trouble with Firefox, sometimes using IE or another browser will get them past this. Hence the "vice versa" question in my previous post.)
Here's a link to a Firefox browser download:
If Firefox also has trouble completing the download, we can start working through less-straightforward possible solutions.
Thanks, just tried firefox and am now getting this error message:
ITunesSetup.exe.part could not be saved, because the source file could not be read.
Try again later, or contact the server administrator.
If I ask in the pc shop for a laptop because I want to use iTunes (and very few other applications) and when the first thing I try and do is download iTunes and it doesn't work, shouldn't I just take the laptop back to the shop and get them to deal with it?
If I ask in the pc shop for a laptop
It might not be the laptop, jb. It could be other parts of your internet/network connection machinery.
How are you connecting to your network/internet?
For example, my Lenovo T61 is connecting wirelessly to a LinkSys WRT54G wireless router that is plugged into a Motorola SB5100 Surfboard cable modem.
What sort of setup do you have?