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Can't sign into my itunes account?

Since yesterday I have not been able to sign into my itunes account,I can access the store and download podcasts but can't preview or buy any tracks?
I enter my apple id and password and the the bar just hangs with "Accessing itunes store..." I havn't downloaded any tracks since nov so have no idea if this is a new thing or has been going on for some time. the same thing happpends on other pc's i've tried.

Any help.
thanks

Windows XP

Posted on Jan 20, 2010 7:26 AM

Reply
31 replies

Mar 7, 2010 10:36 AM in response to jograce

I was not able to connect to the iTunes Store either (for over a week), it would just say "connecting to" and nothing would happen - when I tried to log in to my account it would give me the (-50) error msg. I read this fix on an earlier post and it worked for me. Got to Edit, Preferences, Parental Controls - check disable iTunes Store and check Allow iTunes U. I was then able to access iTunes U. Then go back to Edit, Preferences, Parental Controls and uncheck both. Apparently something is messed up with the Parental Controls in the newest version of iTunes - but this did work for me. Good luck!

Mar 7, 2010 10:48 AM in response to smagto

Has there been any acknowlgement or issue resolve help at all from Apple yet for this problem? From what I can see this is an ongoing issue for many people. I've had the same problem all day today and am not impressed.
I should not have to resort to uninstalling and reinstalling older version to get access, after spending the amount of money we do on I Gadgets we should at least receive some sort of notification if the store is down and should be able to access the support and help feature if the program keeps telling up we have no internet connection (which we all know we do have)

Can't sign into my itunes account?

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