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iPhone shows up as camera in "my computer" but the pictures are missing

3984 Views 1 Reply Latest reply: Jan 20, 2010 4:03 PM by Allan Sampson RSS
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Jan 20, 2010 3:17 PM
i have a pc and a mac. i activated my iphone on my pc, transfered some apps and music and another day i tried to get my old iphone pictures (lost the backup) in my camera roll. ive been adviced to use "photoview" in mac and succeeded in transfering the pictures (together with the misc folder including the TBH/THM files)

my problems now is, in Windows iTunes wont recognise my iPhone but the camera shows up everytime i plug the iPhone in but only showing the folders "100APPLE, 101APPLE" etc with nothing inside those folders.

i have uninstalled the drivers and iTunes but it still wont work. can anyone tell me how to fix this and please dont tell me to do a restore because its a fresh restore just with the pictures transfered by "phoneview"

if i do have to do a restore, is there any other legit way to put my 2000+ pictures in my camera roll again other than using mail/uploading it online? i dont want to sync it in another folder.
PC, Windows Vista
  • Allan Sampson Level 10 Level 10 (122,145 points)
    PhoneView and such 3rd party utilities are not supported by Apple.

    i activated my iphone on my pc, transfered some apps and music and another day i tried to get my old iphone pictures (lost the backup) in my camera roll. ive been adviced to use "photoview" in mac and succeeded in transfering the pictures (together with the misc folder including the TBH/THM files)



    You succeeded in transferring the photos from your iPhone's Camera Roll to your computer, or you succeeded in transferring photos from your computer to your iPhone's Camera Roll?

    What is supported is importing photos from the Camera Roll by your computer as with any other digital camera. Transferring photos from your computer to the iPhone's Camera Roll is not supported.

    i have uninstalled the drivers and iTunes but it still wont work. can anyone tell me how to fix this and please dont tell me to do a restore because its a fresh restore just with the pictures transfered by "phoneview"


    You can't restore your iPhone with iTunes unless your iPhone is recognized by iTunes and available in the iTunes source list.

    This link may be helpful in regards to your iPhone not being recognized by iTunes.

    http://support.apple.com/kb/TS1495

    if i do have to do a restore, is there any other legit way to put my 2000+ pictures in my camera roll again other than using mail/uploading it online? i dont want to sync it in another folder.


    There is no "legit" way or a supported way to do this in the first place. Photos in your iPhone's Camera Roll are designed to be imported by your computer as with any other digital camera. I always delete the photos from my iPhone's Camera Roll after the import process is complete - I use iPhoto on my Mac for this. If I want any of the imported photos available on my iPhone for viewing, I add the photos to an existing iPhoto album that I've selected to be transferred to my iPhone, or I create a new iPhoto album or albums for the photos followed by selecting the new albums under the Photos tab for my iPhone sync preferences followed by a sync. This way I can view the photos in an album only by selecting the album, or I can view all photos in all albums by selecting Photo Library.

    Since transferring photos from your computer to your iPhone's Camera Roll is not supported along with the utility being used for this not being supported, the utility may be causing a problem with your iPhone in regards to being recognized by iTunes.
     MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.2),  iPod w/Video 30GB,  iPhone 3G 16GB

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