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Quark 7.5 Will Not Print In Snow Leopard

I've been running my networked G5 (OS 10.4.11) for years with no problems using Quark, PhotoShop, Illustrator, etc. I recently bought a new iMac (OS 10.6.2) and migrated the G5 files to iMac. Worked through a few bugs and adjustments, however QuarkXpress documents will not print to my printers (Xerox Phaser 5400 and Lexmark C540). I can print simple Quark documents (text only), but as soon as I try any complex documents, the job spools to the Phaser and then is cancelled. On the Lexmark an error of "900 Firmware Error" appears. All other applications, ie, InDesign, Photoshop, Illustrator, Acrobat and various other applications print fine to both printers. Obviously it's an issue with the Quark software, but I haven't been able to resolve. Any insights?

iMac 27" 4GB 3.06 Intel Core 2 Duo Processor, Mac OS X (10.6.2), PowerMac G5 Dual 1G 2ghz 160gb

Posted on Jan 21, 2010 5:15 AM

Reply
4 replies

Jan 21, 2010 8:07 AM in response to James@Hakoona

Yes, I can create PS or PDF files for print, but would prefer not to do a workaround. I would call Quark but I've seen their posts indicating they do not support QX7.5 in the Snow Leopard environment. Also I've seen other posts regarding QX printing problems and Quark advised upgrading to 8, which didn't seem to resolve most of the printing problems I've read about... thank you for the suggestion.

Quark 7.5 Will Not Print In Snow Leopard

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