Problems uninstalling Sierra Wireless USB Lightening Connect

Question

MKeaton1967 Author

Level 1

11 points

Problems uninstalling Sierra Wireless USB Lightening Connect

Hi--

Could use some help. Tried out a Sierra Wireless Card from AT&T. It didn't worked as I hoped so I returned it and uninstalled the software following the procedure indicated on the Sierra Wireless website.

Now my computer is running really slow. I went into message console and there's this routine that's running every 10 seconds. It looks like this:

1/21/10 8:14:34 PM com.apple.launchd[1] (com.sierrawireless.SierraSWoCMon[820]) posix_spawn("/System/Library/Extensions/SierraDevSupport.kext/Contents/Resource s/SierraSWoCMon", ...): No such file or directory

1/21/10 8:14:34 PM com.apple.launchd[1] (com.sierrawireless.SierraSWoCMon[820]) Exited with exit code: 1

1/21/10 8:14:34 PM com.apple.launchd[1] (com.sierrawireless.SierraSWoCMon) Throttling respawn: Will start in 10 seconds

I assume there's some other piece of the uninstall that needs to be done...??? I have looked and there is no "sierra" folder on my Mac, and I deleted the modem from Network (within System Preferences).

Would appreciate any help possible! Thanks much.

MacBook 2.4Ghz, Mac OS X (10.6.2)

Posted on Jan 21, 2010 5:18 PM

Reply

Answer 1

baltwo

Level 9

62,386 points

Jan 21, 2010 5:52 PM in response to MKeaton1967

If you used Spotlight to look for the stuff, it won't reveal it unless you've added System files included to the search criteria. No need to do that, since the culprit file is in /System/Library//Extensions/ under the name of SierraDevSupport.kext. Delete it, empty the trash, and restart.

Note. Close out your duplicate posting.

Reply

Answer 2

MKeaton1967 Author

Level 1

11 points

Jan 21, 2010 6:21 PM in response to baltwo

Thanks for that suggestion, but that file is already deleted and trash already emptied (note the repeating message says it can't find that file).

Also, I have all 14 categories selected in System Preferences --> Spotlight.

Would appreciate any other suggestions you might have. Thanks

Reply

Answer 3

baltwo

Level 9

62,386 points

Jan 21, 2010 6:58 PM in response to MKeaton1967

Then, you need to find the LaunchDaemon or LaunchAgent that's triggering the call to that missing file. BTW, CMD+F and clikc on Kind, select Other from the dropdown menu, and from the window of things you can search on, add System files to the criteria listing. Click on Kind again and select System files and select included. The 14 items list in the Spotlight prefPane are for suppressing results in those categories, not including them beyond the default set. See http://www.pinkmutant.com/articles/Leopard/leospot.html and http://www.thexlab.com/faqs/stopspotlightindex.html for details on Spotlight.

Reply

Answer 4

MKeaton1967 Author

Level 1

11 points

Jan 22, 2010 4:02 AM in response to baltwo

Thanks for that info, very much appreciated.

I've only had my MacBook for about a year, so if I could hit you with one additional question I would appreciate it.

On my PC at work I'd open up "task manager" and check the applications and processes tabs to see what might be causing this. Not sure where to check this on my Mac. I opened the Force Quit window, but didn't see anything running other than Firefox and Finder. Can you point me in the right direction?

Thanks again.

Reply

Answer 5

baltwo

Level 9

62,386 points

Jan 22, 2010 9:11 AM in response to MKeaton1967

/Applications/Utilities/Activity Monitor, select all processes.

Reply