You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SMTP Doesn't Support Authentication

I have a second generation iPOD Touch (32 GB) which can receive e-mail over Wi-Fi but can't send e-mail over Wi-Fi. I get the following error messages:"smtp doesn't support authentication; or "smtp account verification failed"; or "the connection to the outgoing server [insert server name here] failed." I have deleted and re-entered the information for my mail account numerous times but that has not helped. I have even "reset" the iPOD. What am I doing wrong in setting up my mail account which prohibits it from sending e-mail on Wi-Fi? I have the latest version of iTUNES so that is not the issue. Is this a port problem? My outgoing server port is set to 25 and my incoming server port is set to 110. My SSL setting is set to off. Also I am using password authentication. Any suggested "fixes" will be greatly appreciated.

Gateway, Windows 7

Posted on Jan 21, 2010 7:07 PM

Reply
3 replies

SMTP Doesn't Support Authentication

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.