9 Replies Latest reply: Jan 26, 2010 8:27 AM by Chris CA
Eric-T- Level 1 Level 1 (0 points)
Ok, I got a new laptop, windows 7 34 bit, the first time I synced my ipod it kept disconnecting and gettin error messages, I tried 4 different cables, eventually it worked but when I ejected it guess what!! My music was completely unorganized and all under "A" under all list, the second time I synced it, it backed up my iPod then deleted my 1300 songs ( 16g iPod ) I heard about this but here's my problem, my old computer was OLD and I had to delete all of my music from it, plz tell me there is a way to get it back, if not iTunes owes me BIG

Alienware M15x, Windows 7
  • roaminggnome Level 10 Level 10 (92,750 points)
    Where is your backup? It is basic to ALWAYS maintain a backup.

    http://www.apple.com/legal/itunes/us/terms.html

    " PRODUCTS CAN ONLY BE DOWNLOADED ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM"
  • Eric-T- Level 1 Level 1 (0 points)
    On my old computer and on the laptop I just synced it to but I still want my music back
  • John Lockwood Level 5 Level 5 (6,215 points)
    It is not (to me) 100% clear on what you are doing, but it sounds like you have fallen in to the same trap as a lot of new iTunes users.

    Syncing ≠ copying

    iTunes works by syncing from iTunes to your iPod/iPhone/iTouch/Apple TV, as in

    iTunes ---> iPod

    It does not normally do

    iTunes <--- iPod

    nor

    iTunes <--> iPod

    The main and most important consequence of this is that if you sync some music from your iTunes to your iPod, and then later delete some of that music _from iTunes_ and then sync to your iPod again, iTunes will quite rightly +delete that music from your iPod+ to bring it back in to 'sync'. This is after all what sync means.
  • Eric-T- Level 1 Level 1 (0 points)
    I've had iTunes since the first gen iPod nano came out, I am not new, I synced my iPod touch to my new laptop and when I checked I lost all of my songs that I have had on my iPod touch for a year, I've synced it many times with no problem, except now I lost all my songs for no reason, it's not something I did it something on apples end
  • John Lockwood Level 5 Level 5 (6,215 points)
    Eric-T- wrote:
    I've had iTunes since the first gen iPod nano came out, I am not new, I synced my iPod touch to my new laptop and when I checked I lost all of my songs that I have had on my iPod touch for a year, I've synced it many times with no problem, except now I lost all my songs for no reason, it's not something I did it something on apples end


    Clearly my guess was wrong in your case, but it is valid for a lot of new users. As your profile shows you registered here less than a year ago and had only posted a handful of messages, it was not unreasonable to assume you were a new user.
  • Chris CA Level 9 Level 9 (77,520 points)
    Copy \Music\iTunes\ folder from the old computer to the new computer.
    I synced my iPod touch to my new laptop and when I checked I lost all of my songs that I have had on my iPod touch for a year

    Okay. Is teh library on yoru new laptop empty? If so, that is what it is supposed to do. It sync'd to the empty library. Since there is nothing in the library, there is nothing on yoru ipod.
    synced it many times with no problem, except now I lost all my songs for no reason,

    The reason was you sync'd your iPod to an empty library on your new laptop
  • Eric-T- Level 1 Level 1 (0 points)
    I give up I'm just going to redownload them all, and I am no longer buying anything from apple
  • Eric-T- Level 1 Level 1 (0 points)
    I will never buy anything apple it has more problems than any of the windows stuff I have, aka Mac=bad windows=good
  • Chris CA Level 9 Level 9 (77,520 points)
    That's too funny.