Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes won't open to desktop, stays in taskbar

Hola all,

My iTunes recently has refused to open on the desktop. It will start when I plug in my iPhone and sync but it stays in the taskbar at the bottom of the screen. When I double click it, it won't open to the desk top, just show the minimized player in the taskbar. I've tried closing all iTunes processes and rebooting but still no dice.

Anyone have this happen to you? I've got some songs I purchased from the iTunes store on my phone I'd like to drop into playlists but I can't get iTunes to open on my desktop.

Thanks in advance for your help!

Self built PC, iPhone OS 3.1.2, Windows 7 Pro, 32bit

Posted on Jan 22, 2010 5:09 AM

Reply
4 replies

Jan 24, 2010 1:52 PM in response to Tanya Depass

This one might be a damaged iTunes display preference. (Seen similar things happen once or twice to people with the QuickTime Player, and it was a display preference issue there.)

We can check to see if a damaged display preference is afoot by checking to see if this is a systemwide or user account specific issue.

From the Start menu, choose Control Panel.
Open Add or remove user accounts
Select Create a new account and follow the instructions to complete the account setup process.
Once the new account is created, choose Log Off from the Start menu. Log into the newly created user account. (Don't use Fast User Switching to move between accounts.)

Open iTunes in the new user account. Does the setup assistant run and show you (eventually) a blank library screen? Or does iTunes stay minimised to the Task bar in the new account too?

If iTunes *does not stay minimised* in the new account, the technique you need (to check-on/fix a display preference issue) is described in the "Remove iTunes Preference files" section of the "User-specific troubleshooting" section of the following document:

[iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1717]

Before starting out on that, set the PC up to view hidden files and folders, as per the description at the beginning of the "User-specific troubleshooting" section.

*Some heads-ups before proceeding*

Be careful of any custom preferences (EQ, imports, etc) you have set up. Take a note of those, because rebuilding the relevant prefs returns all such prefs to their default settings. You may need to set up any such preferences all over again.

You may also need to reinstall any third-party plugins afterwards.

Things to expect during the pref file rebuild ... moving one set to the desktop (on XP) causes the setup assistant to run during the rebuild. Avoid saying yes if it asks you to import all the media files on your PC into iTunes. Otherwise, you'll end up duplicating all your content in your iTunes library. Moving the other set of prefs to the desktop (on XP) means that you have to agree to the licence agreement again.

iTunes won't open to desktop, stays in taskbar

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.