Lexmark x4650 Issues...

Hey all, I am having a really hard time solving this problem so this is my last resort...

I am trying to scan using my new Lexmark x4650. It prints wirelessly perfectly. When I hit the scan button on the printer, it keeps getting hung up on "Downloading Application List." Eventually it says "Cannot retrieve application list." I have followed all the Lexmark troubleshooting instructions without luck. I have installed the most current drivers. So, since I cannot scan that way, I try to use the Lexmark Center to print from my Macbook... Except every time I try to open the program it just crashes. I have tried everything at this point... Lexmark customer service was zero help, they told me they would transfer me to the Mac dept. but instead I was transferred to AT&T wireless??? Help!!!

MacBook 2.26/2GB/250, Mac OS X (10.6.1)

Posted on Jan 22, 2010 6:00 PM

Reply
3 replies

Jan 31, 2010 9:56 PM in response to JediAshley

Uninstall your old driver and install the driver for 10.6 here: http://support.lexmark.com/index?locale=en&segment=SUPPORT&startover=y&userlocal e=ENUS+&question=x4650&productCode=LEXMARK_X4650&page=answers&detectedProductFacet=C MS-CATEGORY_REF.LEXMARK.PRODUCTS.ALLINONE.LEXMARKX4650&searchid=1265003507101#2.

Go to Downloads tab and click on "Driver for Mac OS X 10.6"

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Lexmark x4650 Issues...

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