I broke my headphone jack off in the input.... oops...

Now it will only work in mono or not work at all... Is this something I can fix myself or do I need to bring this to the Genius Bar?

Powerbook G4, Mac OS X (10.3.9)

Posted on Nov 14, 2005 3:27 PM

Reply
10 replies

Nov 15, 2005 1:02 PM in response to Timothy Griffiths

Timothy,

Welcome to apple discussions.
Did you break off the headphone jack (from your headphones) so it is now stuck in your PB? Or are you saying that the port is broken? If you still have the jack inside your PB, the port may be fine. If it is the port that is broken, you can take it into an apple store. But, as far as I know it is connected to your logic board and cannot be replaced separately.

Hope this helps.

Nov 15, 2005 1:09 PM in response to Timothy Griffiths

Timothy,

Welcome to apple discussions.
Did you break off the headphone jack (from your headphones) so it is now stuck in your PB? Or are you saying that the port is broken? If you still have the jack inside your PB, the port may be fine. If it is the port that is broken, you can take it into an apple store. But, as far as I know it is connected to your logic board and cannot be replaced separately.

Hope this helps.

Nov 15, 2005 2:51 PM in response to DJ Sho

Thanks for your reply and welcome, DJ.

As of now, I did take it to the apple store and they told me there was nothing they could do, that they would have to replace the logic board to do anything. The only issue I take with that is that I didn't actually break the port I don't think, I just broke the headphone jack off in the thing. I don't think I broke the port at all. I should be able to just pull the thing out with some tweezers but the guy said he couldn't do it. I don't have tweezers small enough. I tried poking around in there earlier today but it was no use because my tweezers were to big.

I bought an iMic as a temporary solution and now I can get stereo sound using my USB port, which is nice. I'd still like to resolve this though. What do you think? I think the guy just didn't want to fix my problem because it was so minor and didn't really require any labor costs or anything. I should just take it to a hardware store or something or find some smaller tweezers.

Nov 15, 2005 8:27 PM in response to Timothy Griffiths

Well, the cost of a smaller pair of tweezers will sure be less than the cost of a logic board, so I don't see how you can go wrong giving that a try. I didn't respond earlier because I was pretty skeptical that a Genius Bar was going to poach on the territory of a certified technician and make any hardware repairs for free. But that's not to say you shouldn't try to do so yourself.

Never having seen the broken-off end of a headphone plug, I don't know whether it's a hollow tube or a solid bar. if it's the former, you might try inserting a very sharply pointed screw, such as a #6 drywall screw, into it and screwing it in until it grips, then trying to pull it out. I think that if you're able to do that, it might enable you to exert more pulling force without slipping than tweezers would. Good luck.

Nov 17, 2005 9:18 AM in response to DJ Sho

Unless the piece that broke off is hollow, I don't think a drywall screw will work. It won't dig into the metal of the jack. You'd need a self-tapping screw to be able to do that. I don't think they make self-tapping screws that small, but you could check at your local Home Depot. Either way, if the broken piece is loose enough to turn inside the port, it won't work anyway.

I think a really small tweezers might be the best tool to try. You could also try this, if all else fails and you feel you have nothing to lose:

Take a large paperclip, straighten it, and put a small glob of Superglue or some other STRONG adhesive on one end. Carefully insert it into the port until you make contact with the broken piece of the jack. Hold it, or support it somehow, until the glue/adhesive sets. Then, gently and as straight as possible, pull the paperclip out of the port. The broken piece should come out. I've done this, successfully, with broken pieces of metal in very small holes.

The key is not to use too much glue that the paperclip gets glued to the inner sleeve of the port. But you need enough glue to allow it to adhere to the jack. The worst case scenario: You ruin the port. But, if you can't get the broken piece out any other way, the port is essentially ruined anyway. So, like I said, if you have nothing to lose ...

Good luck!

Feb 16, 2006 6:07 AM in response to sbaek0103

Hi, sbaek. Only AppleCare can tell you whether the particular repair you need will be covered, so by all means ask. In general, damage that appears to have resulted from abuse won't be covered, and component failures where there is no sign of abuse will be. But AppleCare itself is always the final arbiter.

Feb 16, 2006 7:11 AM in response to Timothy Griffiths

One way to get small things out of small holes is with sewing needles. Assuming it not broken off deep in the hole you can take a needle and pry it out. Stick the needle tip against the exposed piece and just pry it out. Sometimes using two needles, one in each hand, and you can get a better grip. The danger of course is slipping and sticking the other hand ouch. Be careful.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I broke my headphone jack off in the input.... oops...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.