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User profile for user: kankurou
kankurou Author
User level: Level 1
14 points

iTunes Store won't let me search...

I've done a complete format just recently. Installed iTunes 9.0.2. I'm currently on Windows 7 x64.
When I goto the iTunes store, I see the front page just fine. But when I type into the "Search Store" like "Deadmau5", the status bar just says "Accessing iTunes Store" and stays like that forever. The status bar animates forever as well. When I click on some of the links in the front page, they navigate fine. The problem lies when I try to search the store. Then when I try to quit iTunes, it freezes and I have to end task manually.

How do I fix this?

Custom PC, Windows 7, x64, 6gb ram, DSL

Posted on Jan 26, 2010 12:48 AM

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9 replies
User profile for user: MattS2K
MattS2K
User level: Level 1
0 points

Jan 28, 2010 4:24 PM in response to kankurou

I have exactly the same problem with a new PC running Win7 x64.

The only other thing to add is that I can follow links to iPhone apps, both off the front page and by following 'Customers also bought' links - no other store links work and I just get 'Accessing iTunes Store' as described in the op.

The rest of iTunes appears to work ok once this problem has occurred until I try to close iTunes when it hangs and the process has to be killed via task manager.

Anyone got any ideas or has Kankurou found a solution?
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User profile for user: PTRy
PTRy
User level: Level 1
9 points

Feb 8, 2010 5:03 PM in response to MattS2K

I'm having this exact problem as well! I'm running the latest version of iTunes (9.0.3.15) on Windows 7 (32bit). The search function in iTunes only works for me about 50% of the time! The other 50% of the time it just freezes up and hangs with the message at the top "Accessing iTunes Store." I've tried letting this sit like this for 20-30 minutes and it just never recovers unless I kill iTunes in task manager. It is a bit annoying doing this several times a day and has prevented me from purchasing apps and music from iTunes where I otherwise would have done so; you would think apple would fix this as they are losing revenue! We're not the only ones having this issue; search google and you'll find that there are a plethora of others having the same issues.

I love iTunes but I just wish this bug was fixed for Windows 7 users. Hoping it will be fixed in the next update!
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iTunes Store won't let me search...

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