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1683 Views 5 Replies Latest reply: Jan 31, 2010 12:23 PM by sammers
Currently Being ModeratedJan 26, 2010 8:19 PM (in response to sammers)Try powering off the iPhone. Then press and hold the home button and continue holding down the home button while connecting it to the computer. If iTunes recognizes it ok then proceed with Restore process. iMac, Mac OS X (10.6.2), iPhone 3GS
Currently Being ModeratedJan 26, 2010 8:37 PM (in response to iphone3Gguy)i have tried to power down the phone, but I have not tried what you suggested.. what do you mean by proceeding with the "restore process"? Is that going to do anything to my phone or computer? Thanks.IMAC, Mac OS X (10.4.8)
Currently Being ModeratedJan 27, 2010 3:43 PM (in response to sammers)It will restore your iPhone to factory settings.
Backing up, updating, and restoring your iPhone and iPod touch software
http://support.apple.com/kb/HT1414 iMac, Mac OS X (10.6.2), iPhone 3GS
Currently Being ModeratedJan 31, 2010 10:59 AM (in response to iphone3Gguy)Hello again....I had a couple of questions for you:
1. Is there any other way for me to save my contacts or address book before restoring?
2. Also I looked at the instructions for restoring my iphone, and it looks like the phone needs to still connect to the computer, and mine does not.... The little rainbow beach ball just spins & spins & spins when I plug my phone in & never shows as connected.
Thank youIMAC, Mac OS X (10.4.8)